FreecycleReviews of freecycle.org

Have given 3 items away I think. All recipients turned up and collected the items when they said. I will keep on using - shame about the bad experiences some people have. Personally, I don't care if someone later sells what I offer later on Ebay. I was going to bin it anyway!

Overall, an excellent site, though I do have a couple of gripes/suggestions. Consistency between mods seems a bit lacking; same item, description c&p between groups, yet one was accepted, the other not. Made no sense, but got rid of the item OK. Also, and I know this has been mentioned before, but PLEASE can we have a means of rating givers/receivers, eBay style, ie a simple positive or negative, as giver and receiver, with a comment. Surely this would help givers see who was genuine, who were the much complained about time-wasters, and who were over frequent receivers (i.e. probably taking to sell on). Overall though, happy enough, and will continue to use the site as and when I need to. Thanks :-)

The concept is sound and overall the experience is good. The only problem is the time it takes for approval by the mods. The most annoying thing is having to wait all over again when editing the listing. The ability to post to multiple towns would be a massive advantage. The website design definitely needs dragging into the 21st century. Other than this I'd use it again.

I really don’t understand many of the negative statements as the vast majority relate to bad behaviour by members. Bad behaviour happens in all areas of life and can’t always be controlled. It is not a commercial profit making company, and as membership is free to all how are the owners supposed to control bad behaviour. If you have an issue report it to your local moderator, who is acting unpaid, if you have an issue with them report them to the company. Yes I am a moderator but have no particular allegiance to them, personally I respond to issues within a few hours, I also have a life to lead and I’m not paid. If you act properly others tend to also behave properly.

Fantastic concept and the majority of members use the site in the spirit it is meant for. Site has been glitchy since upgrade, but issues are being dealt with and things are running much more smoothly. There will always be members who will take the proverbial, those who don't follow the rules and those who mess folk about. They are invariably the ones who complain they are being treated unfairly by moderators. At the end of the day, items are not being sent to landfill instead being passed on to those who can make use of them.

The website needs work but the community here are, as a rule, generous and kind. The moderators work hard - a proper grassroots organisation that should be supported.

Brilliant service, needs a redesign. The execution is simple, with message boards and email loops to keep an eye on what's being given away. The community aspect of Freecycle is well-executed, however there are a few glitches to make note of when using the website. First of all, the site lacks any responsive styling. This means that users on mobile phones are completely out of luck, stuck using a '00 design with dialog boxes misaligned (halfway off) the screen. There is also nothing in the way of a mobile app. It's clear they have a *lot* to catch up on, but I can't wait to see them do it.

Site/APP is really slow at times. But overall it serves its purpose. Got some nice bits off here and met some really nice people on picking stuff up 😊