Frasier SterlingReviews of frasiersterling.com

Very disappointed. I ordered the smiley loungewear set after seeing it on Instagram in February and I was under the impression it would be delayed just a little. Then after several weeks I reached out via email to inquire only to be told it would ship out that week. It never did. I then called their customer service number and was told March 25th. That date has come and gone with no email. I have reached out again to cancel.

This is a horrible business. My order has taken 2 months, the telephone number doesnt even work, and they didnt even respond to my emails with actions. All they did was apologize for the delay...which is completely useless for a buyer. Do NOT buy from here, save yourself the hassle.

I don't often write a bad review, but buyer beware. I placed my order 12/13/20 and received it 2/9/21. Now, ONE of my items was considered custom, but it is the Mix-tape necklace and just a matter of someone picking the charms out that my daughter chose. One of the rings (Heart You ring) is very cute, the other (Lover Babe ring) looks like it came out of a gumball machine, in my opinion. They did eventually respond to emails regarding status of my order, but I was told over and over "my order is about to be shipped." To placate me, they did offer a $25.00 credit on a second order, but then put an expiration date on when it could be used by. I will not purchase from this company again.

I never received my order from 4 months ago. I bought a Christmas gift from them and it was never shipped. Absolute worst experience I have ever had with a company since they STILL will not refund me, fulfill the order, or even answer my emails at this point. Rediculous!

It is a worst company for fake jewelry don't buy from them, If you did just refund your money and at this case they will refuse your refund so you should go to your bank and ask for chargeback, When you done that just give it one star here like I'm doing right now, optional steps report them to FTC ,econsumer and other organizations that care about customers got scammed like me and you by this store REMEMBER Report them on social media doesn't help at all and they actually do not care, plus begging them for a refund is not a right step to do, just hurt them as much as you can through reports them through those organizations and charge your money back immediately after asking them a refund which they will refuse it. Have a nice day;)

i will spare the details but this is the worst company i’ve ever ordered from in terms of item quality and customer service. also the longest shipping ordeal nightmare of my online shopping career first it took 4 months to get my package and it wasn’t even my package that showed up, my order was $150 of jewelry and this was one initial necklace with the wrong initial. They refused a refund and gave me store credit which i was not happy about. After MONTHS AGAIN of waiting and waiting it had been almost 9 months since my order before any of the pieces arrived and i was literally mind blown by how cheap the quality was. almost everything arrived broken or broke while i was putting it on. i’m not even kidding, the heart earrings broke, cherub necklace and earrings broke, initial necklace broken. Do not waste your money on this scam company

Cute designs but awful quality. My necklace tarnished within 2 weeks and I didn’t get it wet or anything

Awful experience, I ordered online in last May, supposed to receive the package in July. Never received it and no tracking number. They resent it in September, half of the order was missing. I had to wait 5 months in total to receive the whole thing... and what a disappointment! Awful quality, the supposed gold platted thing was gone in... 1 week! DO NOT ORDER ANYHTING FROM THEM