anon
Super Unprofessional and Sneaky
Placed an order in February and still haven't received it 2 months later, with very few sporadic updates and apology emails sent to me during this time. The company then had the nerve to try to fix this situation by sending an email with a $25 off code on new orders to apologise/compensate for the long wait, despite previous orders still not having even been shipped out! Please prioritise your current orders before trying to rob people further by getting them to place more orders that you don't have the capacity to take on yet!
Response from Frasier SterlingJul 19, 2021
Thank you so much for the feedback. I am so sorry about your experience and would love to find a way to make it right! Please email me [email protected] — I would love to offer you a gift card to make it up to you! I’m positive your next experience will be better ❤️


