Frank PorterReviews of frankporter.com

Response from Frank PorterNov 18, 2024

Hi Aya, Thank you for your amazing review! We’re thrilled to hear that your stay was perfect in terms of location, budget, and hygiene. It's great to know that our 24-hour support made a difference, and we’re so happy we could accommodate you even with the late check-in due to your flight delay. We always strive to provide excellent service, and it’s wonderful to hear that we succeeded in doing so. We’ll be sure to pass on your special thanks to Aisha—she’ll be delighted to hear your kind words! We truly appreciate your feedback and hope to welcome you back again soon.

Response from Frank PorterNov 18, 2024

Hi Lia, Thank you for your wonderful review! We're so happy to hear that you enjoyed the fantastic location by the Marina and beach, and that the apartment was both clean and spacious. It’s great to know that we were able to assist with any enquiries and make your stay even more enjoyable. We truly appreciate your recommendation and would love to host you again in the future!

Response from Frank PorterNov 11, 2024

Hi Najim, Thank you for taking the time to share your feedback! We're so glad to hear that you had an excellent stay overall and that our team was able to promptly resolve the issue with the pillows. We always aim to provide great service, so it’s wonderful to know we were able to meet your expectations. We appreciate your suggestion regarding Instant Messaging support, and we'll certainly take it into consideration as we continue to improve our communication options for guests. We hope to welcome you back soon for another wonderful stay!

Response from Frank PorterNov 11, 2024

Hi, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience during your 3-week stay. It’s great to know that our team was able to provide the service and communication you needed, and that you enjoyed the location. We truly appreciate your feedback and hope to welcome you back for another amazing stay in the future!

Response from Frank PorterNov 11, 2024

Hi Hamza, Thank you for your wonderful review! We're so happy to hear that you had a great stay and that I was able to provide the responsiveness you needed. It was a pleasure having you, and we hope to welcome you back again soon!

Response from Frank PorterNov 8, 2024

Dear Ben, Thank you for your thoughtful feedback. Your comments are essential in helping us elevate the quality of our service and guest experience. We’re glad to hear that your stay met your expectations. It was wonderful hosting you, and we’d be honored to have you stay with us again. Thank you for being our guest at Frank Porter!

Response from Frank PorterNov 8, 2024

Thank you for your wonderful review! We’re so glad to hear that you had a great stay and enjoyed your time with us. Your feedback means a lot to the team, and we truly appreciate your kind words. We look forward to hosting you again in the future!

Response from Frank PorterNov 11, 2024

hi DJ Adesmart, Thank you so much for your continued trust in Frank Porter! We’re thrilled to hear that you’ve had great experiences staying with us across different apartments and locations. Your recommendation means a lot to us, and we’re so glad we’ve been able to meet your expectations. We look forward to welcoming you back next time!