Framebridge went above and beyond. They tracked down my package after it had weaved its way through the UPS system and worked with me to make sure the artwork was framed exactly as I wanted it. It now hangs in the corridor of my home, and every time I pass by and look at it, it makes me happy. I’m so pleased with the final result and truly appreciate the care and customer service throughout the process.
Response from FramebridgeSep 9, 2026
So delighted your framed piece is bringing you daily joy!
EJ
E J.
Exceptional Quality and Customer Service
I’ve been using Framebridge for a number of years now, and every experience has been excellent.
Everything is done online, and the whole process is incredibly easy. Their ordering process is simple, fast, and streamlined, communication is always clear and timely, and the finished product consistently exceeds my expectations. Every order arrives via a professional courier service and is packaged impeccably—everything is protected so well that opening the box feels like a special experience in itself.
Most recently, I accidentally ordered the wrong frame style for one of my pieces. It was completely my mistake, but Framebridge couldn’t have been more helpful. They immediately reassured me it wasn’t a problem, provided a prepaid return label, and reframed the artwork at no additional cost. It’s rare to find a company that stands behind its customers so well, even when the error isn’t theirs.
Exceptional quality, outstanding customer service, beautiful presentation, and a company that truly stands behind its work. I wouldn’t hesitate to recommend Framebridge and will continue using them for future framing projects.
Response from FramebridgeSep 9, 2026
Thank you so much for the thoughtful review! We're thrilled to support you with all your framing needs.
RO
Rosie
best gift for my best friend
My best friend told me she was pregnant by writing it on a tiny slip of paper in a game of salad bowl, so i framed it for her as a gift! It was so fun and she loved it.
Response from FramebridgeJun 30, 2026
What an incredible memory and creative gift! Thanks for framing this special moment with us.
GL
Gar L.
Customer for life
I have loved Framebridge for years and have had great customer experiences both ordering online and in person at my local store. Framing pictures and items from trips and events have made great, memorable, and easy gifts for friends and family. The quality of all the frames I’ve ordered has been top tier from a float mounted dinner menu to a framed picture holiday ornament. I’ve always been pleased with their attention to detail, customer service, and craftsmanship. Couldn’t recommend Framebridge more whether as a great meaningful gift option or for your own personal collection.
Response from FramebridgeJun 11, 2026
Thrilled you've had great experiences framing for yourself and for gifts!
HM
Hope M.
Making memorable gifting fun & rewarding!
As someone who sometimes struggle with gift giving, finding Framebridge has been the biggest blessing and the most rewarding and comforting to fill my home and others with beautiful moments of our lives. I go into my local Framebridge frequently to check out their recent framing, it feels like a museum! They also support our local community through events and even free Santa photos during the holidays! Thanks for filling my home with incredible memories, making gift giving a little easier, and for providing our community with spaces to exchange creatively.
Response from FramebridgeJun 11, 2026
Thanks for trusting us to frame special items for your home!
EL
ellen
We love Framebridge
We love Framebridge. It’s a quick, easy way to surround loved ones with art (we’ve sent art pieces for which they supply a box) and special photos. Our family all lives somewhere other than where we are so it makes sending gifts easy. We use them online. It’s an easy platform for photos. We pull photos from our library, upload them and in seemingly no time, we have a lovely framed photo in a frame of our choosing that matches the home decor of the recipient, arrives in a well-constructed box, and includes a gift box with a note. The art pieces turned out great as well. Framebridge has become our go-to for everything from gifts to projects.
Response from FramebridgeApr 30, 2026
Delighted to help you send happy framed memories to loved ones far away!
LE
Liz E.
Easy and high-quality!
I've been using Framebridge for 10+ years – online and in-store at Cobble Hill and Houston – and have probably framed around 25 items at this point.
I like to go into the stores to actually see the frame options, and the staff are always helpful without being overbearing. Customer service has been great the few times I've needed it – a long time ago one of my posters was lost in the mail and they replaced it.
Most recently used the Farrow & Ball line for a bunch of old family photos and they turned out really nicely. Also love the American Hardwoods frames, the float mounting option, and all their linen mats.
Response from FramebridgeApr 30, 2026
Thanks for framing with us from NYC to Houston!
LI
LI
I recently ordered two framed photos of…
I recently ordered two framed photos of my newborn son to gift to his Grandma and Nana for Mother’s Day - the frames arrived in days and were delivered in beautiful boxes. Overall the experience was easy and quick, and the frames are exceptional quality.
Response from FramebridgeApr 30, 2026
Thanks for trusting us to frame such special Mother's Day gifts!