Grasher O.
I never received the return label
FragranceX replied to my review here 5 days ago claiming they sent me the return label since the 6th February 2023. I checked, checked and rechecked my email but there was no attachment. I even got my family members to check in case I've missed it but they didn't see any label either. I have never in my life had to chase any company for returns as much i have this FragranceX company. I guess your aim is to frustrate me into giving up returning the fragrances. I really regret ever buying from this company and i will never buy from you, ever again. It wouldn't have been this painful if i only bought 1 or 2 products from but 5! OMG! Hope this review will help others from falling a victim.
Response from FragranceXFeb 23, 2023
Thank you for your order and review. We are truly sorry you are unhappy with your product. We are happy to assist you with a return. We have a 30-day money-back guarantee that you can definitely take advantage of. Please note that the email was sent to you on February 6 as advised earlier in the month. If you have any questions, please contact us. We are happy to help!



