FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mel
Good product as usual
Response from FragranceXOct 13, 2026
Hi Mel! Thank you for your continued support. We’re glad to hear that your purchases continue to meet your expectations. We truly appreciate your loyalty! We look forward to serving you again.
Gail K.
Good price and fast delivery.
Response from FragranceXOct 13, 2026
Hi Gail! Thank you for your lovely feedback. We’re delighted that you’re happy with the price, fast delivery, and your perfume. We truly appreciate your support! We hope you enjoy every spray. ✨
jay
Slow shipping, You need a better shipping system. the package sits a week with dhl before being transferred to usps. Wouldn’t use again till the logistics improve.
Response from FragranceXOct 13, 2026
Hi Jay! Thank you for sharing your feedback. We’re sorry that the shipping process took longer than expected, especially while your package was being transferred between carriers. We understand how frustrating these delays can be, and we appreciate you bringing your concerns to our attention. We apologize for the inconvenience.
Cortez
It is 2026,I have been ordering from FragranceX since the mid 90's
Response from FragranceXOct 13, 2026
Hi Cortez! Thank you for your incredible loyalty. We’re honored that you’ve been shopping with us for so many years. Your continued trust and support mean a great deal to us! We look forward to being part of your fragrance journey for years to come. ✨
Karen S.
Taking too long to return my money.
Response from FragranceXOct 13, 2026
Hi Karen! Thank you for your feedback. We’re sorry that your refund is taking longer than expected. We understand how frustrating it is to wait for your money to be returned. Please contact our customer service team so we can review the status of your refund and provide further assistance. We apologize for the inconvenience.
Clarisa R.
Love the prices and variety.
Response from FragranceXOct 13, 2026
Hi Clarisa! Thank you for your feedback. We’re glad to hear that you enjoy our prices and wide variety of fragrances. We truly appreciate your support! We look forward to serving you again.
Zachary S.
Bottle was damaged in transit asked for refund and only offer a partial one Not happy
Response from FragranceXOct 13, 2026
Hi Zachary! Thank you for bringing this to our attention. We’re sorry that your bottle arrived damaged and that the refund offered did not meet your expectations. We understand how disappointing this experience must be. Please contact our customer service team with photos of the damaged item, shipping box, and packaging materials so we can review the issue and assist you further. We apologize for the inconvenience.
Tisa Atkinson L.
I like ordering with fragrance X
Response from FragranceXOct 13, 2026
Hi Tisa! Thank you for your kind feedback. We’re glad to hear that you enjoy ordering with us. We truly appreciate your trust and support! We look forward to serving you again.
