FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Diane S.
Ordering on website is easy. Delivery is quick. Product did not arrive damaged. What more could a repeat customer say?
Response from FragranceXOct 13, 2026
Hi Diane! Thank you for your lovely feedback. We’re delighted that you find our website easy to use and that your order arrived quickly and safely. We truly appreciate your continued support and look forward to serving you again! 📦
Amandalee B.
I ordered a different size perfume than what I received. Some how the order was switched after the purchase. The order for the prices of the items I brought were incorrect. I will use a different distributor.
Response from FragranceXOct 13, 2026
Hi Amandalee! Thank you for bringing this to our attention. We’re sorry to hear that you received a different size than the one you ordered and that you experienced concerns with the item pricing. We understand how frustrating this must be. Please contact our customer service team so we can review your order details and assist you further. We apologize for the inconvenience.
Mary Beth S.
I really like ordering from Fragrance.net because the prices are great! I do wish there would be more discounts every once in a while, especially for people who order more often! I also wish there were more options with the vials for trying out a fragrance!
Response from FragranceXOct 13, 2026
Hi Mary! Thank you for sharing your feedback. We’re glad you enjoy our prices and selection. We appreciate your suggestions regarding additional discounts for returning customers and more fragrance vial options, and we’ll keep your feedback in mind as we continue improving the shopping experience. Thank you for your continued support!
Milan J.
Easy to order. Had to call customer service because I made a mistake with the address and was pleasantly surprised to get a human who really helped me. The order came on time as scheduled.I will order more.
Response from FragranceXOct 13, 2026
Hi Milan! Thank you for your wonderful feedback. We’re glad our customer service team was able to help correct your address and that your order arrived as scheduled. We’re happy to hear you had such a positive experience and look forward to serving you again! ✨
Alexis A.
Great prices with great delivery. Definitely top fragrance services.
Response from FragranceXOct 13, 2026
Hi Alexis! Thank you for your kind feedback. We’re delighted that you’re happy with our prices and delivery service. We truly appreciate your recommendation and look forward to serving you again!
Benjamin M.
Still haven't received my order really disappointed sappose to be delivered on or before Oct 5
Response from FragranceXOct 13, 2026
Hi Benjamin! Thank you for your feedback. We’re sorry that your order has not arrived by the expected delivery date. We understand how disappointing this is and apologize for the delay. Please contact our customer service team so we can review your shipment and provide further assistance. We appreciate your patience.
customer
Excellent customer service and products
Response from FragranceXOct 13, 2026
Hi there! Thank you for your kind feedback. We’re delighted to hear that you’re happy with our products and customer service. Your support means a lot to us! We look forward to serving you again.
Bareington C.
Even tho the Perfumes were returned. I did not actually recieved them, I'm always happy with my purchase. Always authentic Perfumes I'll buy on your site always. Happy 😊 😃 customer
Response from FragranceXOct 13, 2026
Hi Bareington! Thank you for your kind feedback. We’re sorry to hear that your perfumes were returned before you could receive them, but we truly appreciate your continued trust in the quality and authenticity of our fragrances. We look forward to serving you again! ✨
