Cavendish B.
Not impressed!
Not impressed! Sometimes, when you spend a good amount of money you think you get a good result. Unfortunately, it wasn’t that wow! packaging is better than the fragrance! Doesn’t actually last few hours. So don’t waste your money buy the fragrance which you already know about it.
Response from FragranceXNov 29, 2023
Hello, Thank you for taking the time to share your feedback with us. We appreciate your honesty, and we sincerely apologize for the disappointment you experienced with your recent purchase from FragranceX.com. We understand how important it is to receive a product that lives up to your expectations, especially when investing in a quality fragrance. We are genuinely sorry that the fragrance did not meet your satisfaction, and we regret any inconvenience this may have caused. In an effort to make things right, we would like to offer you a hassle-free return process. Kindly reach out to our customer service team, and they will guide you through the return procedure. Upon receiving the returned item, we will process a refund promptly. Once again, we apologize for falling short of your expectations, and we appreciate your understanding. If you have any additional comments or if there's anything else we can assist you with, please feel free to contact us.