FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing21,779 approved reviews, newest moderated first
Tai B.
Very Bad experience with delivery issues. FragranceX customer was good, however this situation just left a Bad taste in my mouth.
Response from FragranceXOct 14, 2026
Hi Tai! We’re sorry the delivery issues left you with a disappointing experience. While we’re glad our customer service was helpful, we understand that the overall situation was frustrating. We appreciate your feedback and hope to provide you with a smoother experience in the future.
Keith R.
I ordered online, they fulfilled the order. And shipped it to me when they said it would. As advertised.
Response from FragranceXOct 14, 2026
Hi Keith! Thank you for your feedback! We’re glad your order was fulfilled and shipped as expected and that everything arrived as advertised. We appreciate your support!
MAURICE F.
Great service for a great product!!!
Response from FragranceXOct 14, 2026
Hi Maurice! Thank you for your kind words! We’re delighted you’re happy with your product and service. We truly appreciate your support! ✨
Renee
It took over a week to get the item to the delivery service. This was a birthday gift purchased with plenty of time for it to arrive and it took two weeks with no indication this would be a problem when I placed the order. And I had to reach out to ask why this item wasn’t getting delivered. The only reason I didn’t rate a one star is because at least someone responded when I reached out.
Response from FragranceXOct 14, 2026
Hi Renee! We’re sorry your order took longer than expected, especially since it was purchased as a birthday gift. We understand how disappointing it is to experience delays without advance notice. We’re glad our team responded when you reached out, and we appreciate you sharing your experience.
Oshane D.
Excellent quality
Response from FragranceXOct 14, 2026
Hi Oshane! Thank you for your feedback! We’re glad you’re pleased with the quality of your purchase. We appreciate your support! ✨
Glenn S.
Never received my order. I think your company is a scam. I filed a complaint with my credit card company against your company so this is my experience.
Response from FragranceXOct 14, 2026
Hi Glenn! We’re very sorry you haven’t received your order and understand why this has caused concern. We take your feedback seriously and would appreciate the opportunity to review the situation. Please contact our customer service team so we can look into your order.
Eduardo B.
Fast& EXCELLENT. Better than Shopping at a physical store.
Response from FragranceXOct 14, 2026
Hi Eduardo! Thank you for your great feedback! We’re delighted to hear you enjoyed the fast service and found shopping with us even better than visiting a physical store. We appreciate your support! ✨
Ruth
I really love this Real Tree American Trail Scent and I also tried another apple scent spray which is very nice. I appreciate the good service and everything arrived well packaged and I received it quickly which was great as well.
Response from FragranceXOct 13, 2026
Hi Ruth! Thank you for your lovely feedback. We’re delighted to hear that you enjoy the Real Tree American Trail fragrance and your apple scented spray. It’s wonderful to know that your order arrived quickly and was well packaged. We truly appreciate your support! ✨
