Cindy H.
Yes thanks
Yes, I received my order. Thank you :)
Response from FragranceXOct 14, 2024
Glad to hear your order arrived safely. Your support is much appreciated!

FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Cindy H.
Yes, I received my order. Thank you :)
Response from FragranceXOct 14, 2024
Glad to hear your order arrived safely. Your support is much appreciated!
John Wesley P.
I love how quick I get my package in a timely manner. Please continue to be consistent.
Response from FragranceXOct 14, 2024
It's wonderful to hear that your package arrived quickly and as expected. The consistency will definitely continue. Your feedback is greatly appreciated!
Tarah Y.
I like that I can get my perfume quick, but don't like that there is not better discounts for return customers. I pay the same price whether I am a newbie or a full time return customer.
Response from FragranceXOct 14, 2024
Hi Tarah! Thank you for your feedback! We’re glad you appreciate the fast shipping. We also understand your concern about discounts and will take it into consideration for the future. Your loyalty is important to us, and we appreciate your continued support.
Karen R.
I love the entire Clean line. It is fresh and the smell is so delightful. I have received so many compliments from people every time I wear it.
Response from FragranceXOct 14, 2024
It's great to hear that you love the Clean line and are receiving so many compliments. We're glad you're enjoying the fresh and delightful scent!
Anna
I received the cologne completely broken and can was dented in different places. Wasn't shipped in bubble wrap only paper. There were no glass or fragile labels either. They refused to refund my money. Completely unsatisfied!!! I sent pictures and videos of all the items in the box and of the box itself.
Response from FragranceXOct 14, 2024
Hi Anna! Thank you for your review, and we sincerely apologize for the condition your order arrived in. We understand your frustration, and we appreciate you sending pictures and videos to help us address the issue. Our team will be in touch with you as soon as possible to resolve this matter. Thank you for your patience and understanding.
Cryptic S.
I love using this site everything is legit and smells amazing.
Response from FragranceXOct 14, 2024
We're so glad to hear that you love using our site and enjoy the fragrances. Your feedback means a lot to us—thank you for choosing us!
Maria W.
FragranceX is easy to do business with - fast shipping, safe packaging, great selection, beautiful authentic fragrances at surprisingly good prices. Highly recommend them!
Response from FragranceXOct 14, 2024
We're delighted to hear that you had such a positive experience with us, from fast shipping to great prices and authentic fragrances. Your recommendation means a lot to us—thank you for your support!
Sam P.
I returned my item at the start of July for a refund and nearly 3 months later I am still waiting for it. I have received emails from Fragrance X saying the refund is coming but it still hasn't. I am about to give up. I would avoid ordering from them.
Response from FragranceXOct 14, 2024
Hi Sam! Thank you for your review, and we apologize for the delay. In some cases, we must wait for the return to be received at our facility and inspected before processing the refund. We’ve reviewed your order, and someone from our team will be in touch with you shortly to assist. We appreciate your patience.