Shahada V.
Great selection and helpful staff
Great selection and helpful staff

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Shahada V.
Great selection and helpful staff
Valued C.
The girl was so helpful with helping with my choces
Valued C.
The staff working were amazing. They had a great sense of humor and were helpful!
Damon F.
Customer service was incredible. Great knowledge of the fragrances. And a wonderful attitude.
Black F.
Casa was amazing. It was like she knew me already.
Kevin B.
The salesman that helped my son and I pick out cologne was super friendly and knowledgeable. I didn’t catch his name though.
Emily G.
Shannan treated my family and I like we were too poor to shop there. She so nicely stated that “Paige would have never hired someone who looks like you” right to my face and letting me and my boyfriend know that the cost for our fragrance was very expensive and that if we were positive we could afford it. We left very angrily. We spent $171 and in the end she treated us as if we shouldn’t have step foot in that business.
Response from Fragrance OutletNov 15, 2023
Thank you for taking the time to write a review about your recent experience at one of our outlets. We are sorry to hear about the experience you had. I assure you that we have addressed this issue with relevant team members for immediate correction. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Thank you, Fragrance Outlet
Valued C.
Great selection, good prices and convenient location. Only con was the lady that helped us kept shoving tester strips at us instead of listening to us when we told her the two we wanted to smell. I think she ended up spraying at least 40 different perfumes/colognes on the men’s and women’s side and having me and my friend smell them, and you could tell the other workers were uneasy with how she handled customers.