Cameron M.
Great customer service
The young lady was very helpful and had great customer service enjoyed her expertise and customer service skills.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cameron M.
The young lady was very helpful and had great customer service enjoyed her expertise and customer service skills.
Valued C.
She was really nice and gave me a lot of recommendations
Valued Customer N.
I was told that the fragrance I bought was perfume & not eau de toilette since I was presented by the salesman. I did not check the box as I fully trusted him but when I got back to my country, to my shocking I found out it's eau de toilette. I'm utterly disappointed to be cheated by your sales person.
Response from Fragrance OutletNov 15, 2023
Hello, Thank you for your feedback. Your satisfaction is our top priority. We have sent you a personal email to resolve this matter as soon as possible. We are looking forward to your response to our message. Thank you, Fragrance Outlet Team
Willie S.
Transaction was quick and easy.
Rosaline M.
Excellent customer service
Ramon N.
Awesome deals
Barbara M.
Easy to order. Now just waiting for my order to arrive. Thank you.
Valued C.
Their experience was awesome. The lady was very professional and even absolve me another product. I just hope you get some more Samsarah That's my favorite perfume. Great experience and I'm glad you're still around. Because I'm from Washington State. And we no longer have a perfumery in the mall in the Tri cities, so thank you.