Valued C.
Everything was wonderful love my perfume
Everything was wonderful love my perfume

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Everything was wonderful love my perfume
John B.
Friendly and knowledgeable staff
Valued Customerpam B.
Knowledgeable, friendly, and pleasant employees. Clean store. Lots of merchandise.
Valued C.
Amazing customer service and excellent deals!
Carla R.
Staff were nice enough. Why is an outlet priced double what other places charge? Why only store credit for returns? You are short changed either way!
Response from Fragrance OutletNov 15, 2023
We appreciate you taking the time to leave us a review! Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1, Get 1 50% off, is how our customers can really see a value. In addition, It is very challenging to compete with the online pricing of nearly anything these days. The costs associated with running a brick and mortar store as well as an online store far exceeds the expense of placing a product for sale on other websites. We also stand by all of our products and can guarantee authenticity and quality of our products. We hope you'll give us another chance as your fragrance retailer! Thank you, Fragrance Outlet Team
Damien T.
Your very promp with your response and look forward to more business with you all
Valued C.
The worker was too pushy on me getting more than one fragrance after I said I only wanted one. She proceeded to continuously ask me even when I was checking out. It got really annoying at some point and I just wanted to grab the perfume I wanted and go.
Response from Fragrance OutletNov 15, 2023
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Valued C.
I had a great experience they helped me find the right fragrance for me.