Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Psycho
Dec 23, 2023
Number of fragrances by different…
Number of fragrances by different companies. By far knowledgable, courteous and professional staff.
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Angel
Dec 23, 2023
Very helpful staff
Very helpful staff. Patience and understanding
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Valued C.
Dec 23, 2023
Sales staff were very helpful and knowledgeable
Store was inviting staff were very friendly and helpful
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Lisa F.
Dec 23, 2023
Service was fast and employees were…
Service was fast and employees were nice.
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Tera
Dec 23, 2023
Great customer service
Customer Service
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Valued C.
Dec 23, 2023
disappointing
Wore the perfume the first day I bought it and the second definitely don’t think authentic I have got it from macys and it lasted all day from here I don’t smell it anymore after a couple hours so disappointed spending that much for something worthless and doesn’t last as long as it does from a trusted store. Lesson learned for me
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. All of our items are 100% authentic. We have been in business for over 30 years and our reputation is very important to us. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Dec 23, 2023
Not every customer is equal
It took a while for us to be acknowledged when walked in the store. A rep looked right at us, didn’t speak when spoke too, nor did she acknowledge if we needed help or not. Eventually we got help. The rep that helped us offered gift wrapping to everyone but us. Then seemed to be upset because I asked if I could get gift wrapping.
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Mike
Dec 23, 2023
Good experience
Young lady was very knowledgeable and pleasant.
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