Patricia M.
Warm welcome from fragrance outlet
What makes it great is the warm welcome and also the customer service it's very helpful in taking the time to find my favors fragrances and great saving Thank you Patricia Molina

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Patricia M.
What makes it great is the warm welcome and also the customer service it's very helpful in taking the time to find my favors fragrances and great saving Thank you Patricia Molina
thomluvlyn
Easy return without a hassle!
Koka S.
Perfumes are fake. The do not have all the ingredients listed on the authentic ones. Spent over $300 on buying fake ones and ended up paying twice as much to purchase real ones. These perfumes smell the same as the real ones but the scent quickly goes away. Do not waist your money. This is my reply to the vendor's response to my review. I purchased same authentic perfumes and compared the ingredients and theirs were fake. Do not be fooled by them. Save your money and buy authentic perfumes.
Response from Fragrance OutletJan 10, 2024
Thank you for your feedback. Your satisfaction is our top priority. All of our items are 100% authentic. We have been in business for over 30 years and our reputation is very important to us. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Taha
The customer service was great, the girl really went above and beyond to ensure I got the perfumes I liked.
Valued C.
bottle came broken
Response from Fragrance OutletJan 10, 2024
Thank you for your feedback. Your satisfaction is our top priority. We have sent you a personal email to resolve this matter as soon as possible. We are looking forward to your response to our message. Thank you, Fragrance Outlet Team
Valued C.
I was trying to return perfumes i bought but they told me its not possible. When i bought perfumes nobody told me that there is no return policy.
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Sean
Good service!
Valued C.
The young lady helping me and my fiancé was more than amazing. I did not get her name, but she was a brunette with glasses. Very very friendly and she knew exactly what products to present to us. We left overly satisfied!