Valued C.
The workers are nice
The workers are nice

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
The workers are nice
AMANDA M.
Friendly worker
Valued C.
Love this store
Valued C.
You guys were awesome
Shanna
They ladies working there welcomed me as soon as I entered the store (made me feel good and appreciative of me shopping). The ladies were very knowledgeable, friendly and very patient. I love so perfume so much it’s kind of hard to make a decision, but she was really kind and let me think it over no pressure to make me purchase something whatsoever! Would definitely come back!
Cas
The seller listened to scents that I was in favor of, what I was looking for. I got Lor Rose, and I am obsessed.
Valued C.
muy buena atencion
Valued C.
The guy that finally checked me out, I stood there for a minute and no one addressed me. One lady was helping another person who came in after me and the other guy looked at me and never said, "Do you need anything; or how can I help you", finally, another employee came into the store from break and asked how can I help you. He was nice and I appreciate his acknowledgment I was two seconds from walking out.
Response from Fragrance OutletJul 26, 2024
We understand your frustration with the service you received. It's important to us that every customer feels valued and acknowledged. We appreciate you bringing this to our attention and will use your feedback to improve our customer service training. We're glad you had a positive interaction with the employee who eventually assisted you. Thank You Fragrance Outlet Customer Service