Fragrance OutletReviews of fragranceoutlet.com

Great selection, great specials and prices and carefully packaged items arrived perfectly.

The guy that help me with the fragrances was super nice. Very good experience!

Excelente servicio y atención por parte de la vendedora muy paciente muy amable.

Customer service was outstanding they worked super hard and we’re extremely patient. I’ve been to the store several times, and they are always professional and extremely knowledgeable will always do business with them highly recommend them as a seller.

Absolutely amazing service! Very approaching. Best service I’ve had anywhere for awhile.

Excellent customer service

Great customer service and very knowledgeable of all the products.

My wife tested one of the samples and loved it. We decided to purchase it and the clerk grabbed a box. I noticed the styling of the box didn’t match the bottle of the tester. I get it could be confusing, the Burberry scents have multiple with the same name, just different styles of bottles. I pointed this out to him and he assured me it was just the style of the box and that it was the same bottle and scent as the tester. I pointed out the other box that matched the style of the tester and he said no that one was different. Once purchased, we walked out and I opened the box to check. It was a completely different bottle/scent. I went back and had to wait for a manager to process the return/exchange. The inconvenience was not a huge issue, but what if I didn’t catch the difference and went home with it. I don’t live close by. How many other people has the same thing been done to there?