Valued C.
The service was real nice
The service was real nice

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
Valued C.
The service was real nice
Valued C.
Customer service
Rommel
Excellent customer service!
Gene
Great service
Dymond P.
Never got item THIS COMPANY IS HORRIBLE I NEVER RECEIVED ITEM THEY REFUSED TO GIVE MY MONEY!!!!!!!!!!!!!!!!!scam company
Response from Fragrance OutletFeb 6, 2025
Hello, Thank you for your feedback. Your satisfaction is our top priority. We have sent you a personal email to resolve this matter as soon as possible. We are looking forward to your response to our message. Thank you, Fragrance Outlet Team
Valued C.
Service was the best!
ALVARO ESQUIVEL V.
I strongly advice against shopping at this fragrance store. Their costumer service is absolutely awful and rude staff, unclear discount policies, and a complete lack of respect for customer. Instead of helping, they treat people with hostility and disregard. Safe yourself the frustration and take your business elsewhere.
Response from Fragrance OutletFeb 6, 2025
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Valued C.
Buy one get one half off and the sale lady very helpful