Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Valued C.
Aug 13, 2025
The person who helped me upfront said I…
The person who helped me upfront said I couldn’t get a refund for purchased items when I had a receipt as well. She said there are no refunds but an exchange policy. I was very disappointed and never going there again.
Response from Fragrance OutletAug 18, 2025
Thank you for your review. We are sorry to hear that you are not 100% satisfied with your experience with us. All Fragrance Outlet stores have the same return policy. Below is the exchange policy, which is posted in stores and printed on all customer sales receipts: Exchange Policy: Your satisfaction is our top priority, we will gladly exchange or issue you a merchandise credit for the amount of your purchase. The merchandise must be returned within 30 days of being purchased and be unopened & unused with the original receipt. Should you have any further questions or concerns, please contact us at [email protected] to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
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Jon C.
Aug 13, 2025
Was great found my forever sent
Was great found my forever sent
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Valued C.
Aug 13, 2025
Excellent attention and service
Excellent attention and service
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Valued C.
Aug 12, 2025
the sales rep
the sales rep. was super helpful.
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Jamerle S.
Aug 12, 2025
Good customer service
Good customer service
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M B.
Aug 12, 2025
I was happy to purchase the perfume…
I was happy to purchase the perfume that I have been wanting for a ver long time Marc Jacobs
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Cory
Aug 12, 2025
The customer service She was helpful…
The customer service She was helpful and friendly
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Valued C.
Aug 12, 2025
Helped with finding affordable options
The sales representative was very kind. We appreciated that she didn't try to push the most expensive fragrances at us but gave us options that were more affordable. As a mom shopping with a 14 year old this made me purchase a few items and made me want to return in the future.
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