Valued C.
Good service
Good service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Good service
Gustavo B.
La señora Venezolana que me atendio, tiene mucho conocimiento y me ayudo muchisimo con mi compra super feliz
Yeymy C.
Esta vez fueron muy rápidos al entregar mi pedido gracias
New C.
The salesman was very professional, knowledgeable and a good listener.
G P.
I was welcomed as soon as my first foot touched the floor. My sales lady was knowledgeable and patient while she suggest new scents and let me decide if I liked them or not. She kept saying " take your time". I didn't feel pressured to make a purchase. I did end up buying two new perfumes and I really like them both. Prices are comparable and worth the size bottle of perfume I purchased.
Salvador S.
Kimberly is very knowledgeable with the products at the store. She is very friendly and very courteous and patient with all the different fragrances I wanted to try on the shelf. Store is very clean and organized . I felt very welcomed there and will definitely be back to buy more fragrances:)
Jamie C.
Bobbi was great. My twin grandsons were very indecisive on what they wanted and she took the time to walk them through everything. She was very patient and had great suggestions on scents they were describing. I will definitely be back.
R.O.
I purchased a cologne by Armaf Hombre de oud. The top wood piece was broken and the scent was very weak and did not last long. This is my 5th bottle of this cologne. So I'm very familiar with it. Update- the staff was very helpful in taking care of this issue. I received a call from the district manager who was polite and made it easy for a no hassle exchange of my cologne bottle. Thank you Marlene and all of the fragrance outlet staff!
Response from Fragrance OutletAug 13, 2025
We are sorry to hear that you are not 100% satisfied with your purchase. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service