Luz
Nice service
Nice service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Luz
Nice service
JT
Windcreek outlet bought perfume and was NEVER told the return policy prior to my purchase or the fact i couldnt ever return a never opened box, I left the outlet really not knowing I was spending $160 on a 1 ounce of a perfume so after the fact I thought about it in my head, I turned around and went right back into the store. Had my boyfriend go with me she remembered us. I have my receipt still and she said I could not do anything but get a store gift card, which is completely ridiculous. And if I would’ve known that, I would’ve never purchased the perfume in the first place I’m looking for a refund or a Wind Creek credit gift card. There’s no point in having a gift card to a place that I don’t want to spend money at. Is that correct? The person who helped me was very nice but did not make it aware that I could not return the item ever. Please post this all over your freaking store.!
Response from Fragrance OutletMar 16, 2026
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Anthony
Friendly and helpful
Valued C.
Service rep was knowledgeable, polite and very helpful
Alison N.
Sales Rep was great! Very knowledgeable of all fragrances. Customer service was excellent.
Maren Corpuz E.
The fragrance is long lasting.and I love it!
Response from Fragrance OutletMar 16, 2026
Thank you for taking the time to leave a review! We’re delighted to hear that you’re happy with your fragrance and that you had a positive experience ordering with us. If you feel that your experience reflects it, we would greatly appreciate it if you would consider updating your review with a higher star rating. Your feedback means a lot to us and helps other customers shop with confidence. Thank you again for your support! Fragrance Outlet Team
Valued C.
Outstanding service and knowledge of products
Nathan
The guy was very knowledgeable and very patient. My friend and I are very picky and he was instrumental in finding the fragrance that we liked