Ken O.
I get my pictures quickly and great…
I get my pictures quickly and great quality! Love the reactions I get from people seeing my work on the wall.
Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Fracture (fractureme.com) has 706 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ken O.
I get my pictures quickly and great quality! Love the reactions I get from people seeing my work on the wall.
Michael R.
Absolutely amazing customer service. We ordered a Fracture that arrived with coloring in one portion that seemed a bit washed out. I e-mailed Fracture about it and they asked me to send a photo. They then took the original photo I uploaded, color-corrected it for me, and sent me a new Fracture free of charge. Their 100% satisfaction guarantee is just that.
Amy B.
I am 100% satisfied with my fractured print of my photo of Hayden Lake. Everyone who's seen it thinks it's amazing!
Andrea
Photo came out beautifully behind glass. Always a professional, seamless transaction with the Fracture team. Love doing business with them!
Sheila W.
I got a beautiful picture of my deceased husband, and it shipped before his celebration of life ❤
Sally M.
I would give this 10 stars if I could! The picture I had done is absolutely beautiful! So crystal clear, it came quickly and I could not be happier! I absolutely recommend this for any important or keepsake photo.
JoAnn D.
First, let me say I have used Fracture many times, and I have been very satisfied up until now. The photo i ordered this time is beautiful, but it does not fit on the wooden stand. I chose the wood because I thought it would be sturdier than the metal. The picture is their medium size and too heavy to sit on a flat surface table. There was no way of knowing this when I placed my order. I do feel Fracture should have known this and reached out to me to say it would not work on a table. I have reached out twice through their on-line help chat. I allowed time between contacts for their response. I have not had any reply. I asked for either a larger stand, or for instructions on how to return the stand i ordered with the picture. No reply. This company has horrible customer service. There are no contact phone numbers; it's a chat format, and they never respond. The frames are not inexpensive, and the consumer has a right to receive ample customer service if something doesn't work out. I will never use them again. I hope someone at this company reads this review and decides to reach out. JoAnn DalMolin
Response from FractureJun 24, 2026
We're so sorry for the delayed reply, JoAnn, and that your print isn't secure in that stand! Our team took a look into your recent order, and it looks like it included a Small wood stand, meant for our two smallest size prints. We're happy to send you out a Medium wood stand to match your Medium print instead. That should hold it much more securely. We'll have that on the way tomorrow and it should be reaching you shortly. Our teammate Paul has sent you an email with the details; feel free to reply there with any questions and he'll be happy to assist.
Jen
The print turned out beautifully! It was packaged well and arrived safely. It was easy to install and I am really pleased with how vibrant the color is.