Rob
The glass prints arrived with orange skin tones, no follow up yet
The glass prints arrived and the skin tones were way off - very orange compared to the image I uploaded. I requested reconciliation via refund or redo but they have not responded in several days. No phone number, chat is never active, and the 24 hour promise of a reply from a person' has not happened. 9/16 Follow Up: still no resolution. The vendor indicates they are not receiving my repeated emails even though I simply hit 'reply' to theirs. As noted in other reviews, hope you prints are perfect on the first try...
Response from FractureSep 11, 2026
We're so sorry your order turned out like that, Rob, and for all the trouble connecting with us. It looks like you and our teammate Falen have coordinated to set up a full refund for your order; once again, our deep apologies for all the hassle and disappointment here.



