PG
Great Marketing. Poor Quality
Title explains it. Great marketing and execution. My panel was poor quality. Specifically, I thought the entire picture looked ‘washed out’ and lacked depth - almost grainy (in my mind looked like a very low resolution picture, but the one I sent was not). I’m not clear if the site downloads the same resolution, and they did not address this part of my concern when I contacted them directly. Further, if my first quality complaint could be deemed ‘subjective’, my second cannot. The panel was cropped such that it made my entire premise for ordering ruined. I was told there is an “automatic” cropping of photos to fit their designed aspect ratio. Understandable, yet in this case - unacceptable. Again, upon contacting them directly, I’m left unclear as to how much of these details I was expected to address/verify. In my view, because..... As I go back to the site, I see the emphasis on simplicity (download, done! Basically). I’m all for that conceptually. However, when the details make quality suffer for the sake of simplicity - I’m Out! In this case, I’m out.