FourthwallReviews of fourthwall.com

Weeks of waiting, no mugs, only promises and excuses I really wanted Fourthwall to succeed because the platform itself looks great. Unfortunately, my experience has been extremely disappointing. I ordered custom mugs for my growing community and months later they are still not delivered. Every time I contact support, I receive polite and professional replies, but nothing actually changes. New explanations keep appearing: customs, documents, processing queues, compliance reviews, replacement orders... but there is still no product and no tracking movement. Meanwhile, other merchandise like shirts has arrived without problems, making the mug situation even harder to understand. As a content creator, this hurts my reputation because I have followers waiting for products that I recommended and promised would arrive. Support has been friendly, especially Daniel, who has always responded professionally. However, friendly emails cannot replace actual delivery. I am now forced to rely on PayPal Buyer Protection and seriously considering moving my entire store to another provider. If Fourthwall eventually resolves this, I will happily update this review. Until then, I can only rate my experience based on reality: Months of waiting, no mugs, no clear timeline, and no confidence that the issue will be solved. Pros: Nice platform Good website integration Friendly support staff Cons: Extremely poor order fulfillment for mugs Repeated delays No visible progress Customers left waiting for months Creator reputation affected I sincerely hope Fourthwall improves, but based on my experience I cannot recommend it at this time.

The company is some scam. They have charged me for something for the past 4 months without me realising and keep trying to charge me £4.80 for something I never signed up for. I have never used the site and never agreed to pay them. This is some kind of fraud scam and people need to be wary of this. I dont know how they grt my details, but theyve been blocked now. It's diabolical to scam people during a cost of living crisis. I have the evidence so yheres no point in denying it.

The concept is incredible and it's very well done. But I don't like it there are too many fees and the sellers don't earn anything to give you an example I sold for $700 I had $100 commission the fees are too high I'm looking for another solution to leave

they did not make it clear they did not alow virtual sales even though their now what I know awful ai said it was okay. they shut down my page refused to give me any iinfo on refunds they gave out (i knew how much it was luckily my customers are honest but it was only after that when I saw their tax rates and cut they were taking is a huge part of my money I ended up 15% richer with the customers who paid back what they refunded. stay away from this company, awful support and awful people all together They claim I am not the owner of Streambuzz.TV but I am, please anyone who wishes to validate this please do check us out streambuzz TV becasue they sure did not even try to email me at the registered email account and I am the only person who has access to the codes needed to subscribe. Proving they are liars and remove people at their own pleasure. Their words to prove there reply is full of lies~ Hi, Thank you for your follow-up emails. We understand your frustration regarding the closure of the shop and the account balance. However, after review, the decision remains unchanged. As previously noted, your shop was identified as offering access, upgrades, or services tied to an external platform through digital codes and off-platform fulfillment methods. These types of products are not permitted under Fourthwall’s Acceptable Use Policy due to the elevated risk associated with unverifiable fulfillment, external service access, and potential disputes. Our Acceptable Use Policy is clear and it outlines what is not allowed on Fourthwall. Please note that fulfillment history or the absence of prior complaints does not override these policy restrictions. Regarding refunds and remaining funds: • Funds are being temporarily held to cover potential chargebacks, disputes, processing fees, or customer refunds, as permitted under our Terms of Service • Orders may be refunded on a rolling basis as part of our risk review process At this time, we are unable to provide platform access or reinstate the account. This matter is closed, and the decision is considered final.

⚠️ "Scam" Warning to other creators considering Fourthwall, it's a big scam My store was permanently shut down without any prior warning, clear explanation, or meaningful opportunity to defend myself. The justification given was “fraud risk ” despite the fact that I only sell legitimate digital products (eBooks and PowerPoint templates) and rely on real Instagram advertising to attract genuine customers. Furthermore, most of my clients paid me via PayPal, not bank cards, which they claim might be stolen. From my perspective, this situation feels like I was exposed to a completely unsafe and unpredictable system where accounts can be terminated instantly based on unclear internal risk decisions, without transparency or proof provided to the seller. As a result, I suffered serious financial losses, including wasted advertising budgets on Instagram campaigns and loss of my entire business income stream overnight. Two months of my work on this fraudulent platform went to waste.

Would never purchase something from here again. I placed an order, received an order confirmation immediately with a delivery estimate of March 12-13. On March 12 I checked my order, saw that it had never even shipped, and sent CS an email. I received an email confirmation that my email had been sent and an estimated reply time of 2-3 business days. It is currently March 27th and I have received no reply. I sent a follow up email to customer service on March 20th, also received email confirmation of that being sent and another 2-3 business day reply time. I simply do not believe that they are running 2 weeks behind on customer service emails. If they are, that is its own red flag. More than likely they have no idea what is going on and are just ignoring the email entirely. Either way, I will continue to steer people away from using Fourthwall as a shopping platform. I also would not sell on any platform that advertises the benefit of handling cs for you, because I am telling you that they will not.

I ordered sample products (4 items), and it took over 2 months for them to be produced. During that time, I had to follow up at least five times because support was extremely slow or unresponsive. When the samples finally arrived, the production was incorrect. Since reporting this issue, support has stopped responding entirely. For creators running a business, delays of this length, incorrect production, and lack of communication are unacceptable.

They are just scammers , they stole my money I work with them for 2 months , they delay the payouts , then close my account without any reason , just saying products is not clear , but it was so clear , it is just a training they just are scammer , 0 support , 0 solving avoid using their service