FourthwallReviews of fourthwall.com

I ran into an issue by accidentally linking two Google Merchant accounts with my shop. There was no way of reversing it myself. It took about a week to fix but the team was transparent, understanding, and things are back to normal now. So on the customer service side of things. 5 stars. The app / platform itself is amazing, so easy to design products, so easy to customise your site. As for the quality of the products, my viewers really like the quality and the TAT is good. The only thing I'd say is the shipping cost is a bit expensive depending on where you are. But that can be offset by a number of things. Highly recommend!

Easy set up of the site was just one of the good things about Fourthwall. Customer service was also fast and top notch. A complex issue solved in less than a day. I'm looking forward to future transactions with this company.

The people behind fourthwall are all amazing. Any issues or questions I've had are always answered and/or fixed in a timely manner. Everyone ive spoken with have been super nice. The site itself is user-friendly and they keep adding new features. Again, they're amazing. Couldn't recommend another company nearly as much.

I had an issue with my payout I was unaware of. Once I identified it, I was able to use the AI chat which gave me the ability to reach out to the correct area and within 12 hours of submitting my inquiry my issue was resolved. This was my first interaction with Fourthwall customer care and I am quite satisfied.

The customer support is amazing! I've had Ivana, Daniel, and Elias help me. It only took 5 minutes for me to get a response to my initial email and less than a day to get the issue fixed!

Best help ever

Excellent customer service and platform, with low fees.

They get back to our questions and queries really fast!