FountainReviews of fountain.net

Seriously the best customer service I have ever experienced it's literally 24/7. While on there trt program I feel alive again for the first time in years, seriously didn't expect these results! With everything they have done for me I am personally recommending them to any man i know who suffers from what I went through.

I’ve been working with Fountain TRT for a couple years now. I went into the process without much expectation, but for me, I found the treatment improved many aspects of my life. I didn’t expect mood to be one of them but found it helpful there too even though I didn’t think I needed that. Strength has improved, libido improved, and minor aches and pains are now gone, especially in my knees. This has been a very worthwhile experience combined with better diet and exercise.

I am 36 years old and I have been on TRT for a little over a year now. It has given me my life back. I was depressed, burnt out, no drive, and no energy. I am now back in the gym making great gains again. I'm down 45 lbs, and I have the drive and energy to be the dad and husband I need to be to my 2 year old and wife. The doctors and staff at Fountain have been top notch. I can text them at any time and they are extremely responsive. I cant thank all of them enough for getting me back to myself! Thank you, Devin B

Dr Stember was fantastic! Very caring and knowledgeable. And their TRT has me feeling fantastic!

This company has been nothing but helpful since the beginning. This is not my first online provider but this will be the last. The customer service far exceeds any other. I hardly ever write a review but FountainTRT deserves it. They will guide and assist you along the way and answer any questions in a timely manner. Again thank you Fountain TRT.

Great patient care! They listen and try thier best to help you. I delt for years with other doctors and insurance and feeling like they won't try to help at all. This is the exact opposite I can't say enough good things. Absolutely hands down worth it! I have been suffering for years it so good to feel almost normal again pretty good for less than 2 weeks on my prescribed regiment through fountain.

This is one of the most poorly run “online providers” I have ever dealt with. They clearly have spent a good amount of money on interface and didn’t leave much for customer support. Everything was going smoothly. I had my lab appointment booked. But then I realized I had donated blood 48 hours before my blood draw was scheduled and I figured I should check to see if that was an issue. Well I gave it a very good effort and spent over an hour and the end result was me cancelling my membership with Fountain and getting a refund. First off the location of this labcorp was in a Walgreens in a pretty awful part of town. I didn’t imagine I would be going to a Walgreens to get this done. I called Walgreens and they connected me to labcorp who never answered the phone. I spent over 40 mins on hold with no ability to leave a message. I called Walgreens back and they wouldn’t help me because it was a “separate company” they gave me a phone number to call that was disconnected. I texted the number at Fountain to ask them what to do and they responded “sorry we don’t control labcorp” excellent customer service Fountain Team. BRAVO!! after continuing to try and get my question answered from the “texting line” I tried to find a phone number online. There is none. It’s always so glaringly obvious how poorly a company is run when they do anything they can to stop you from calling them. There was a number on my invoice from Fountain and I bet you can guess….. “this number has been disconnected” at this point there were far too many red flags and I told them I was done. They just immediately refunded me which was the only good part of this experience. They then gave me the number to the person “in charge” Doron. I politely gave him my feed back and tried to keep my business but it was far too late. You don’t treat your customers like that. Make it impossible for them to get a hold of you and then once the relationship has been ruined. Then you give me a number and try to repair the situation. Way too little, too late. So happy I figured this out early rather than dumping money down the drain with this joke of a company.

I seldom leave reviews, but this company is awesome! You actually get a live person texting you back! I missed my appointment and would have Had to wait another two weeks, but they were able to get me an appointment the next day. They’ve done so much. This is a great company. I breath the fresh air had to deal with difficult people and companies when you come across someone who does it right? It definitely makes you thankful