Foscam USReviews of foscammall.com

Purchased a NVR. Credit card was billed immediately, however not until I inquired did I find out the unit would not be available for 6 weeks. Not the best way to do business.

My account plans are not working once again. My email still hasn't been updated properly on the account. Can't login on PC because it doesn't recognize either emails. Can only log on with the phone app. No support response after numerous attempts. No option to speak to a tech support person to explain the issue easily. I will need to either get it fixed right away or incur the cost of going with another company and purchases all new equipment if they are unable to assist.

I have spent a few hours now going back and forth with the support people going in circles to get a $130 camera going. I have been a camera technician for 25 years, this one is not working. I wanted a replacement or refund, but all I got was more things to try to fix it.

Bought the NVR FN8108HE and should have been warned by the ad webpage which shows a hard drive WITH the NVR, but only later do you read that a hard drive is NOT included, so you get an empty box NVR that can't record anything without additional cost. Bought it anyway to get a drive from another source. No where does it state that this NVR will not support a 3.5" form factor drive, only 2.5", further increasing the overall cost. Unit did not even have screws to mount a hard drive once you buy one! Bought Foscam before, but this was a big zero buy.

The process is ongoing still working th eissue

Customer service, punctuality, reliability and affordability

Easy installation, reliable devices. Took camera out of box which was well packaged, read the quick installation book, after that easy installation and the software search for camera found it quickly. I had devices from Foscom camera for over many years and I enjoy the reliability of them.

Web site is easy to use, good sales on the cameras.