Foscam USReviews of foscammall.com

Dont have tracking info, And not sure my camera Even shipped yet....

I still, after weeks, have not received my order. I'm told it's out of stock.

I like your equipment. I don't like your software. I want to use my cameras on my own IP camera software. Your software freezes and requires numerous refreshes to stay current. It has been like this for years.

Great products slow delivery almost 3 weeks

The camera resolution is not as good as Vstar.

Returns were difficult

I really enjoy and think the product is very good. I believe the cameras all work like they should. I use or have many cameras from foscam and have no issue. The reason for the 3 stars is customer service. Last week I accidentally ordered the wrong camera, I noticed it when I un-boxed it. I emailed right away and asked if I could send it back and simply exchange it. The response I received back was sure for a stupid amount of restocking fee and then shipping back. The amount to send back for exchange was close to the amount of camera! So I ordered the right camera that I needed and simply kept the wrong one and will try and sell it.

It's been almost a month and I'm still waiting on half my order. The only update I received was when I reached out to see where it was and was only told it hadn't shipped yet.