Forwardme.com is a package forwarding and personal shopper service that gives customers physical shipping addresses in both the USA and Turkey, with delivery to over 220 countries worldwide. Customers can shop from US and Turkish online stores and have their packages consolidated and forwarded to them at affordable shipping rates. The personal shopper service helps customers buy from stores that don't ship internationally or don't accept foreign payment cards. Forwardme.com also provides a help center and dedicated support to assist customers with getting started, consolidating packages, and managing their shipments.
Forwardme.com (forwardme.com) has 308 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Website
forwardme.com
Category
Shipping & Logistics
Location
Bear, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 84% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Super reliable and fast. Used a different provider, if I wanted my stuff ripped or broken or damaged go with MYUS. If you want the opposite. Go with Forwardme.
Response from Forwardme.comOct 12, 2026
Dear Customer,
Thank you for taking the time to share your experience, and for choosing ForwardMe! We're really glad to hear that your items arrived fast and in good condition. Protecting every package on its way to you is something we take very seriously, so it's great to know that came through. We hope to see you again with your next order!
Warm Regards,
The ForwardMe Team
FE
Felensis
Good service
I was long in search for a specific coffee mug which was only available via Cracker Barrel in the US. Finally found it on Mercari and tried Forwardme to get it. Everything worked smooth and a couple days ago I've finally received my so long desired coffee mug. Still quite expensive overall though. One thing to improve I might suggest would be better and more transparent shipment tracking updates.
Response from Forwardme.comOct 12, 2026
Dear Felensis,
Thank you for your review, and what a lovely story! Tracking down that special coffee mug and finally having it in your hands is exactly the kind of thing we love helping with, and we're so happy it arrived safely after your long search.
We also really appreciate your honest suggestion about more transparent shipment tracking updates. We've shared it with our team, as keeping our members well informed on where their package is matters a lot to us. Thank you for helping us improve, and we'd be happy to help you again with your next find!
Warm Regards,
The ForwardMe Team
FA
Fawaz A.
The best platform
The platform is secure, reliable, and ideal for personal shopping in the USA. They also operate as a forwarding agent, offering worldwide shipping whether you buy items yourself and send them to their address or ask them to purchase on your behalf. Their fast email responses made me feel fully confident using their service
Thanks
Fawaz
Response from Forwardme.comOct 12, 2026
Dear Fawaz,
Thank you so much for your kind review, and for trusting ForwardMe with your shopping in the USA! We're delighted that you found our platform secure and reliable, whether you shop yourself and send the items to our warehouse or let our Personal Shopper team purchase for you. It also makes us happy to know our quick email responses gave you confidence along the way. We truly appreciate your support and look forward to serving you again soon!
Warm Regards,
The ForwardMe Team
MO
Moses
Save yourselves the stress and money
Save yourselves the stress and the money do NOT use this company.
My experience with them was the worst I have ever had. First, their customer service is trash. They take forever to reply, and they clearly don't care. I used their personal shopper option to buy some items. They told me my shopping link had a problem and that I should send it directly to a customer support agent instead. I did exactly that, and I emphasized my sizes clearly and somehow they still bought me the wrong sizes.
Second, their app showed my package weighing 10lbs, which is what I paid shipping for. But when the item actually reached FedEx, the weight was only 5.4lbs. That's not a mistake that's a bunch of dishonest business people overcharging customers on shipping.
I contacted support to tell them about the wrong sizes, and for two straight weeks all I got was back-and-forth nonsense and zero resolution. On top of that, watch out for hidden charges. My package took three weeks to a full month to arrive, and when it finally did, it was the wrong sizes completely unusable.
If you value your time, your money, and your sanity do not, under any circumstances, use this service.
Response from Forwardme.comSep 22, 2026
Dear Motoma,
Thank you for taking the time to share this feedback, and please accept our sincere apologies for the experience you've described. This falls well short of the standard we aim to deliver, and we take your concerns very seriously.
We would like to look into every issue you've raised in detail: the sizing mix-up with your personal shopper order, the weight discrepancy between what was quoted and what FedEx recorded, and the delays in resolving your case. A difference between our recorded weight and the carrier's measurement is not something we take lightly, and we want to review this properly and correct it if an error occurred on our end.
Our team will investigate fully and make this right. We're committed to resolving this for you.
Warm Regards,
The ForwardMe Team
WW
woohrtz W.
I was scammed by Forwardme.
I feel like i was scammed.I got something off Mercari through your personal shopper service +15 days ago and haven’t received any updates nor the item itself in my warehouse space.
This situation makes me really anxious since it is a sports item i really need. They’re not responding on any of their contact channels and i have sent multiple messages. This is the worst.
Response from Forwardme.comSep 22, 2026
Dear Customer,
We're very sorry to hear about the delay and the lack of communication you've experienced with your personal shopper order. We understand how frustrating and worrying this must be, especially for a time-sensitive item you need.
We'd like to look into this right away. Could you please send us your order details or account email via WhatsApp or our support channels so we can locate your case and give you an immediate update? We want to get this resolved for you as quickly as possible.
Warm Regards,
The ForwardMe Team
NB
NOOR B.
Not bad
The service was excellent! Overall, I had a great experience and there were very few issues.
The only suggestion I would make is to improve the packaging for shipping. For example, it would be better to leave the lid/bag in place rather than removing it from the package, unless the customer specifically requests otherwise.
That said, this was only a minor point and did not affect my overall experience. I’m still very impressed with the quality of the service and really appreciate the effort. Thank you!
I also wanted to point out to you that when I log into my account, I should review my order details again.
Because after payment, the details disappeared... it was as if nothing was there.
I was only receiving an email.
Response from Forwardme.comSep 22, 2026
Dear Noor,
Thank you so much for your thoughtful feedback and for the kind words about our service, we really appreciate it!
We've noted your suggestion about keeping the original packaging (lid/bag) in place unless requested otherwise, and we'll pass this along to our warehouse team for consideration.
We're also looking into the issue you mentioned about your order details not being visible in your account after payment. This is very helpful for us to know.
Thank you again for choosing ForwardMe.
Warm Regards,
The ForwardMe Team
JS
Jaime S.
Simple to use
Simple to use, very reliable and very affordable.
Response from Forwardme.comSep 22, 2026
Dear Jaime,
Thank you so much for your kind words! We're delighted to hear you found our service simple, reliable, and affordable, that's exactly what we aim for.
We look forward to serving you again soon.
Warm Regards,
The ForwardMe Team
CU
customer
I was very happy with the service from…
I was very happy with the service from forwardeme.There was a problem with my parcel when it arrived with forwdardme.The pics showed it up and the WhatsApp texts helped to get it sorted.Great service
Response from Forwardme.comSep 22, 2026
Dear Customer,
Thank you for sharing your experience! We're glad our team could help resolve the issue with your parcel quickly, and that the photos and WhatsApp support made the process easier for you.
We appreciate your trust in ForwardMe and look forward to assisting you again.
Warm Regards,
The ForwardMe Team
