Fortunes FundingReviews of fortunesfunding.com

Response from Fortunes FundingJun 12, 2023

Dear E.M, We apologize for the negative experience you had with our prop firm. We understand your concerns regarding the commission structure and the interactions you had with our team. Firstly, we would like to clarify that the commission rates mentioned on our website are applicable to our demo accounts, which are designed to simulate real live market conditions. These demo accounts aim to provide traders with a realistic trading environment, including the consideration of broker-related commissions and fees. It is important to note that actual commission rates may vary depending on the specific account type and trading conditions. Regarding your interaction with our team, we sincerely apologize for any rudeness or lack of professionalism you may have experienced. We strive to provide excellent customer service and take your feedback seriously. While we understand your frustration, we would like to clarify that our firm operates independently and should not be compared to other prop firms. We strive to provide a unique and valuable trading experience for our clients. Once again, we apologize for the inconvenience caused and appreciate your feedback. We are committed to continuous improvement and ensuring that all traders have a positive experience with our prop firm. If you have any further concerns or questions, please feel free to reach out to us, and we will be more than happy to assist you. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingJun 7, 2023

Dear Krystian Hoftun, Thank you for sharing your feedback with us, as it's important in helping us to improve our services. We aim to provide a realistic trading environment that closely mirrors real market conditions, which indeed can include instances of slippage, commission, and variable spreads. These conditions are inherent in any financial market, and we believe that it's important for our traders to navigate these elements, as they encourage prudent risk management practices. We understand that these conditions might not align with the preferences of every trader, but we feel it's essential in promoting a realistic and responsible trading environment. This approach helps to ensure that we effectively manage the inherent risks associated with prop trading, for both our firm and our traders. We appreciate your concerns, and we hope that this explanation provides some clarity on our trading conditions. Should you have any further queries or require additional information, please do not hesitate to reach out. Best regards, Fortunes Funding Support Team