Fortunes FundingReviews of fortunesfunding.com

Response from Fortunes FundingOct 5, 2023

Dear Azimov, Thank you for taking the time to share your feedback with us. We understand your concerns and appreciate the opportunity to address them. We fully recognize the importance of trust and transparency in the relationship between traders and prop firms. To clarify, many prop firms, including ours, maintain a strong online presence through websites, social media accounts, and platforms like Discord. While we understand your preference for specific guarantees about payouts, it's worth mentioning that the trading industry inherently carries certain risks, and as such, we aim to provide as much evidence of successful payouts as possible. The proof of payouts you mentioned can indeed be found across various channels, including our website, social media accounts, and Discord communities. These proofs often come directly from both the firm's accounts and traders who have successfully received their payouts. We encourage potential traders to explore these resources to gain confidence in the legitimacy of our payouts. While we can't offer guarantees in the unpredictable world of trading, we can assure you that we take our commitments seriously and strive to provide the best possible experience for our traders. We appreciate your passion for real results, and we're here to support your trading journey in any way we can. If you have any further questions or would like more specific information, please don't hesitate to reach out to our support team. Your satisfaction and peace of mind are important to us, and we're committed to addressing any concerns you may have. Thank you for considering us, and we wish you success in your trading endeavors. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingSep 18, 2023

Dear Jed Andersom, Firstly, we sincerely apologize for the inconvenience you've faced, and we understand your frustration. We value transparency and believe every one of our clients deserves clear communication. Upon further review of your account, we discovered that a chargeback was received related to your account. This automatically breaches our challenge rules. As a result, you have been banned from utilizing our services. We understand if this may have been confusing initially if you were unaware of the chargeback. We are committed to providing exceptional service to our clients, and it's evident we fell short in communicating this matter to you. Thank you for bringing this to our attention. Your feedback helps us continuously improve. Warm regards, Fortunes Funding Support Team

Response from Fortunes FundingMay 15, 2023

Dear Juan Gutierrez, Thank you for taking the time to share your concerns and feedback with us. We value your perspective and are committed to providing a high level of service and transparency to all our traders. We understand your concern regarding the discrepancy between the expected and actual number of pips reflected in your Meta Trader. It's important to keep in mind that the challenge account utilizes live market conditions. This means that market factors such as spreads and fluctuations can impact the number of pips you see on your platform. Additionally, each trade incurs a commission fee. This fee is a standard part of trading and is subtracted from the profit of each trade. It's especially important to consider these fees when you're "swing" trading, given the limited number of setups per month. These factors may explain the difference you're seeing. We're truly sorry if our initial response was not clear. Our priority is to provide detailed, transparent information to all our traders. We understand the importance of clear communication and will continue to work on improving this aspect of our service. We appreciate your kind words about our competitive pricing. Our goal is to provide you with the best possible trading conditions and we are committed to supporting you on your trading journey. If you have any further questions or concerns, please don't hesitate to reach out. Thank you once again for your feedback. We value your business and look forward to continuing to serve you. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingMar 24, 2023

Dear Kosisochukwu Okoye, Thank you for sharing your feedback with us. We apologize for any confusion or frustration that you may have experienced. We strive to provide excellent service and support to all of our traders, and we understand that it can be disappointing when we are not able to meet their expectations. We would like to address your concern and ask for more information about the specific request you made. We take all feedback seriously and would like to ensure that we are doing everything we can to assist our traders in their trading journey. Please do not hesitate to contact our customer support team and provide us with more details about your request. We are always available to help in any way we can and want to ensure that all of our traders have the best possible experience. Thank you again for your feedback, and we hope to have the opportunity to address your concerns and provide you with a better trading experience in the future. Best regards, Fortunes Funding Support Team