Fortunes FundingReviews of fortunesfunding.com

Response from Fortunes FundingJun 29, 2023

Dear Henry Moreno, Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced, but we would like to clarify the situation you mentioned in your review. The issue you mentioned regarding having two profiles should not prevent you from purchasing a challenge with us. It seems to be related to a separate matter, and we would recommend using an alternative payment method or reaching out to your bank to address any potential issues. We apologize for any inconvenience caused and appreciate your patience and cooperation in resolving this matter. We value your feedback and are committed to continuously improving our services to provide the best trading experience possible. Thank you for your understanding and for choosing our prop firm. Best regards, Fortunes Funding Support Team

Response from Fortunes FundingJun 29, 2023

Dear Veloso, Thank you for taking the time to provide feedback about your experience with our prop firm. We are genuinely sorry to hear that you feel our service was very poor, and we apologize for any disappointment or frustration you may have encountered. Thank you for bringing this matter to our attention. Sincerely, Fortunes Funding Support Team

Response from Fortunes FundingJul 1, 2023

Dear Bryan Delrio, Thank you for sharing your feedback with us. We apologize for the delay in receiving your funded account credentials. We understand the frustration this may have caused, and we sincerely apologize for any inconvenience. Your account credentials have been sent to you via email. We kindly ask you to check all email inbox folders, including spam, junk, and promotional folders. If you encounter any further issues or have any additional questions or concerns, please don't hesitate to reach out to our customer support team. We are available to assist you and ensure that you have a smooth experience with our prop firm. Once again, we apologize for the delay and any inconvenience caused. We value your business and appreciate your understanding. We will continue working diligently to improve our processes and provide you with the excellent service you expect. Thank you for bringing this matter to our attention. We look forward to the opportunity to serve you better in the future. Best regards, Fortunes Funding Support Team