Great customer support
Very fast and responsive,never had any issues with them
VT
Valued T.
Muy buena empresa
Muy buena empresa
ME
Mohammed E.
Great prop firm
I really enjoyed undertaking their funding challenges and their impeccable customer service
DG
Donyell G.
IF I COULD RATE IT A ZERO I WOULD RUN!
IF I COULD RATE IT A ZERO I WOULD DONT LISTEN TO ANYTHING THEY GOT TO SAY IN REGARDS TO A REAL RESPONSE THATS TO DROWN OUT THE TRUTH THEY ARE SCAMMERS AND HAD A HORRIBLE BROKER AND SLIPPAGE ND COMISSIONS ISSUES AND WOULD NOT ISSUE OUT OVER A 20k payout DUE TO MALICIOUS TRADING CONDITIONS AND THE OWNER HAS A LIST OF OTHERS WHO HAVE BEEN SCAMMED DO NOT WASTE YOUR MONEY! As you can see reponses will always be bs i am dropping full video with proof and messages @thaflipking
Response from Fortunes FundingJul 11, 2023
Dear Donyell Green,
We're sorry to hear about your dissatisfaction. We would like to clarify that according to our records, this account did not earn a $20,000 payout, the account breached the 5% daily drawdown rule. If you have any further concerns or questions, we invite you to reach out directly so we may address them appropriately.
Best,
Fortunes Funding Support Team
HS
Horia S.
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SE
Sean
Phenomenal Prop Firm
Phenomenal Prop Firm! Literally every other one I’ve used has been trash. Fortunes actually listens to their customers and wants them to win!
RC
RC
Misleading information
Misleading information. account will be given no problem (phase 1 & 2). Once you hit phase 2 target, Funded account contracts are sent 7-14days or more, not to mention if your contract didn't make it on top of the pile, you have to wait another 7 days for it. then add another 21 days for payout.
give or take you are looking for 35 days after phase 2 before getting a payout. just plain disappointment. Facts and personal experience. can happen to you! :)
(REPLY)
you reply to this thread so fast my account is still not active and contract hasn't been sent out. please focus on that first and you don't have to focus on your reputation on trustpilot. if you can send my contract/account you wouldn't be worrying about trustpilot reputation
Update :03/07 9:21pm
They banned me on Discord for asking about where my funded account is. they don't like constructive LEGITIMATE questions from a customer who paid FULL price on their product. James En route to top 1 prop firm lmao
04/07 : 4:25 PM.
No Contracts still sent out. banned still from discord and support intentionally not talking to me when I raised my concern on the funded account. Like Im not even asking for special assistance here? I just want the product I bought. I paid full price for the account and just want to trade smh. it's been 9 days now and counting since passing phase 2 waiting for Funded. (will update)
Response from Fortunes FundingJul 3, 2023
Dear RC,
Thank you for sharing your feedback with us. We apologize for any confusion or disappointment you may have experienced regarding the timeline for receiving funded account contracts. We appreciate you bringing this matter to our attention, and we value your feedback as it helps us improve our services.
To clarify the process, funded account contracts are sent out once the Sumsub KYC application is completed successfully. The completion of the KYC application is a crucial step in ensuring compliance with regulatory requirements, and it is important for the trader to fulfill this requirement on their end.
While we strive to expedite the process as much as possible, the timeframe for receiving the funded account contracts can vary based on several factors, including the completion of the KYC application and the volume of applications received. We understand that waiting for the contract can be frustrating, and we apologize for any inconvenience caused by the extended timeframe you mentioned.
We continuously work to streamline our processes and reduce any delays in order to provide a smoother experience for our traders. Your feedback is invaluable to us, and we appreciate your patience as we make improvements.
If you have any further questions or concerns about the process or your specific situation, we encourage you to reach out to our dedicated support team. We are here to assist you and provide any necessary guidance to ensure your experience with our prop firm is positive.
Once again, we apologize for any disappointment you may have experienced, and we thank you for sharing your personal experience. We take your feedback seriously and will use it to enhance our services.
Thank you for your understanding, and we remain committed to providing the best possible experience for our traders.
Best regards,
Fortunes Funding Support Team
