For Teachers Only by Atlas Pen & Pencil LLC.Reviews of forteachersonly.com

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 15, 2025

Hi Allison, thank you for bringing this to our attention. We will promptly place a redo order in our system and expedite shipping to get the sharpeners out to you as soon as possible. Please be on the lookout for an order confirmation email from us and feel free to contact us with any questions in the meantime at (800) 642-8885 or [email protected].

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 15, 2025

This is fantastic - thanks for sharing!! 🙌 It's loyal customers like you who keep us going year after year.

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 15, 2025

We love to hear it!! Thank you for your repeat business and kind words, Kymberly. We hope your students love their holiday gifts. 🎁

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 15, 2025

Thank you for taking the time to share your experience with us. We’re really sorry for the confusion and frustration caused by our communication — that’s absolutely not how we want our customer service to feel. You’re right to expect clear, consistent messages, especially when it comes to coupons, invoices, and order updates. The follow-up email recalling the earlier message was a mistake on our end, and we understand how unclear that must have been. We also apologize for the lack of a tracking notification and for any confusion around the invoice messaging as we experienced a brief, technical delay with our transactional emails at that time. We appreciate you letting us know about this experience so we can address it internally and continue to improve.

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 12, 2025

Hi Linda, thank you for sharing your feedback—we’re truly sorry for the frustration this delay has caused. We believe we located your order in our system, but we’d love to confirm the details so we can give you the most accurate update. When you have a moment, please call us at (800) 642-8885 so we can look into this together. We weren’t able to find an email from you, but we want to reassure you that any orders placed on or before our holiday shipping deadline (Dec. 8th) are scheduled to arrive by Dec. 18th. Thank you again for reaching out, and for your patience as we work through our busiest season of the year. We’re here to help make this right.

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 11, 2025

Thank you so much, Carol! Good call ordering ahead of the holiday rush. We hope your students continue to love them year after year.

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 10, 2025

Thank you for sharing your experience with us— we’re truly sorry for the frustration and confusion this caused. We understand how disappointing it is when communication falls short and timelines shift. Our website experienced technical difficulties during a brief period of time where order acknowledgement emails failed to send. However, this issue has been corrected and order acknowledgements are being sent per usual. Rest assured that any orders taken over the phone by one of our agents are processed immediately. We apologize if no order acknowledgement could be sent and for any delay impacting your original scheduled ship date. We would like to provide you an order acknowledgement and order number as soon as possible. In addition, we will upgrade your shipping method free of charge to help reduce the delivery time. When you have a moment, could you please call 1 (800) 642-8885 or email us at [email protected] with your name and any order details you may have? Our team can provide you with an order confirmation, order number, and update the shipping method for free. Thank you for considering this so we can help expedite your order.

Response from For Teachers Only by Atlas Pen & Pencil LLC.Dec 9, 2025

This is great news, thanks for sharing your experience with us! We're happy to hear your order got there fast 🚚💨, intact, and ready to hand out in time for the holidays!