Fortador Steamers USAReviews of fortador-usa.com

Excellent customer service, quick responses and great quality product.

The service has always been excellent.

On January 8th 2021, I wired $11,299 to fortador usa I received the machine (fortador pro plus) on January 14th 2021. This comes with a one year warranty. From the get go I have had countless issues with the machine from fittings broken, to electric issues even when an electrician was called to be sure our electrical system had the voltage to help the machine start up. Aside from the absolute garabge craftsmanship of the machine, What bothers me the most is the customer service. Ive called yev multiple times and he was very aggressive from the start, even when I was sincerely asking for help he was super aggressive and non compliant. Today the machine sits in a hangar, drained of all fluids with no use. I am looking for a full refund and will continue to let people know to steer clear of this company and its products. I know I am not the only one with issues. There are many more who will step further. I also never received the kevlar coating kit or the oxi shampoo as stated on my receipt. When called to inform yev, he said "it must have fell out if the crate". This company is an absolute joke. I can only describe the machine and service i piaid $11,000 for as sleezy and the absolute worst. Invoice #639

Was having an issue with my machine and Leo was on it and had me fixed up in no time, I have the pro plus steamer.

I DO NOT RECOMMEND THIS MACHINE CUSTMER SERVICE SUCKS $450 touchscreen $560 PCB $1010 And send back short hose. Done …….This is a copy and paste from his thread on how much a touch screen would cost 🤔 ….. if u go to the website you’ll see the price is 350 why he has 450 🤔…… That Levy guy gives Fortador a bad name …. The customer service is horrible he’s very aggressive when he talks to you. I spent over 18,000 dollars CASH between my 2020 Pro Max and Cargo Glider I RAN THIS MACHINE FOR 10HRS AND SCREEN WENT BLANK. 🤬No way this was supposed to happen. He tried me with the extraction holes I buy the Pro Max and he sends me an 8ft hose and gave me a pice of 550.00 to purchase the 16 footer I didn’t send him one penny and told him I would write corporate and let them know how he’s diverting from what’s being advertised …. I’ll show u that thread in my next review. Anyway he sent me the 16 footer for FREE and then asked me to send the 8 footer back send back for what, so he can do the same thing to the next customer. The guy is not to be trusted…. I honestly believe the machine I purchased was refurbished and he sold to me as new. I say that because my machine had scratches and paint was scratched off. He told me that he would send the paint for me to paint it smh … he had the nerve to say quote (it’s just a scratch) I never got the paint. It’s been a year since ….

What a wonderful machine - Fortador Volt Mini! We cleaned grout in kitchen and bathroom and it looks like new again. This machine is powerful and top quality. It's definitely Lamborghini among steamers! I would recommend to buy for your household, office, clinic or your car! Service is state of the art! Emails and Whatsapp messages are answered instantly. You receive support and advice while you are cleaning!

Love my Volt Mini!! It's my new favorite steam cleaner (for now)!!!

Everybody working there was very friendly and very punctual. Always available to answer any questions I had (no matter how many I had) Extremely happy with the service and product.