Fortador Steamers USAReviews of fortador-usa.com

I gave a poor rating due to the condition of your product when it was delivered to me. Not only was the box you shipped it in torn to shreds but the items inside were clearly in "used" condition. It was preassembled and the bags containing the parts were torn open and I'm sure I'm missing some parts that fell out in shipping. For the price that you're charging this is far from a positive reflection upon your company. Aside from the terrible condition that the product arrived I can tell the product works effectively and is of sound build quality. Fairly easy to use and convenient. We first used it of a PPF installation and were happy with it's power to clean the edges of the panels. Then we used the steamer attachment that is used for sanitization to heat off and remove old vinyl and it proved to be extremely effective cutting down on our removal time. My techs were very happy. I just wish it came packaged better and I received an actual new unit.

Did not receive service support best of its ability.

Loved the steamer and products, but was told to buy a certain generator “Honda 9000w” to power it up and the steamer did not perform properly. Took 40mins to heat up, and every time I used the extractor the steamer would turn off. So, I sold the generator and bought a 16,000w generator and the same issue was happening. Next time I buy a steamer it’ll be one of the Diesal hybrid models to avoid the generator issue.