Fortador Steamers USAReviews of fortador-usa.com

Lev and his team were great at communicating every step from ordering to shipping dates. When we unpacked everything according to the instructions we were immediately impressed by the capabilities of the Fortador machine. The few "bumps on the learning curve" were quickly handled by Lev and his team. I highly recommend the Fortador products and most highly recommend their customer service.

Service has always been prompt since our very first phone call and every conversation in between even up to final delivery. Highly informative staff and staff educated me on all equipment and answered all my questions in depth.

One of a kind system! Leo, and his team are top notch. Fortador is the future!

Lev is very helpful and responds to emails amazingly.

I gave a poor rating due to the condition of your product when it was delivered to me. Not only was the box you shipped it in torn to shreds but the items inside were clearly in "used" condition. It was preassembled and the bags containing the parts were torn open and I'm sure I'm missing some parts that fell out in shipping. For the price that you're charging this is far from a positive reflection upon your company. Aside from the terrible condition that the product arrived I can tell the product works effectively and is of sound build quality. Fairly easy to use and convenient. We first used it of a PPF installation and were happy with it's power to clean the edges of the panels. Then we used the steamer attachment that is used for sanitization to heat off and remove old vinyl and it proved to be extremely effective cutting down on our removal time. My techs were very happy. I just wish it came packaged better and I received an actual new unit.

Needed ne water pump connector and got it a day sooner than expected!

Great product for car detailing. Great service. Thank you

I’m a seasonal detailing business, The first month I got the steamer/vacuum the vacuum gave out on me. I had to send it back and wait almost a month till I got a new one. Then after about 3-4 months the motherboard and the screen stopped working. I contacted the support department about it they gave me a run around telling me to speak to this person that person then finally they said I had to take it apart and send those in. Had to wait about 3-4 months until I got new ones. By this time it was winter so I just had to put the machine in storage. Now this year just not even a month into using it the extractor/shampoo part of the vacuum is having issues and not working properly. I spent 14k on a steamer/extractor combo thinking that it was going be great cause you get what you pay for. But it looks to be the opposite.