Form Health is the virtual medical weight loss clinic that provides individualized care from an ABOM-certified physician and CSOWM-certified Registered Dietitian. Learn more at formhealth.co.
Form Health (formhealth.co) has 804 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
formhealth.co
Website
formhealth.co
Category
Personal Care
Location
Boston, Massachusetts
Listed on Five Star Index
2026
About these reviews
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The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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Form has a great care team that set up especially for your needs they are very helpful and encouraging and wanting you to succeed. And, Always finding ways to work with your insurance.
Response from Form HealthJan 30, 2024
Thank you for sharing your experience with FORM! We wish you all the best.
BP
Barbara P.
The program is very effective
The program is very effective. It works. The doctors and nutritionist are great.They are very supportive and experienced. I lost 25 Lbs.
Response from Form HealthJan 29, 2024
Thank you for sharing your FORM experience! We wish you the very best.
MC
Michelle Courtney B.
FORM works
Many of us have been engaged in the contradictions and obsessions involved in the cyclical diet and exercise culture for many years. I’ve been on a number of programs with varying success, but the best program of all is FORM because it is doesn’t use the language of restrictions and rejects the mythology of “calories in calories out” and instead treats the whole person - coaching re the type of mindset it takes to engage in a healthy, long term way to release weight by providing support group options, recipes, nutritional classes, and two monthly meetings with a registered nutritionist and dietician and a once monthly check-in with your Doctor who helps you manage medications and/or advocates judiciously for your pre-authorization for those medications, if applicable. In some of the competitor programs, you may, if you’re lucky see a physician once a year and you certainly don’t hear back away from customer service right away as you do with this program!! I was so used to gaps in customer service, long wait times or no responses at all from other competitor programs that I was shocked to find that I received same day responses inside my app from the team! Like many of us - I lost access to my weight loss medication after having success for over a year! That was about nine months ago, but I was able to work through a bit of expected weight creep because of the support from FORM. Also their ability to get medication when it was available specifically in my case, Mounjaro. rebranded and reissued for weight loss, as Zepbound was clear and the timeline for how long we would be waiting was completely accurate, but their encouragement through that process of waiting for meds for nine months!! kept me from going back to old habits like stress eating. There is a common theme out there that if you come off your weight loss medication, because, of course, obesity is a disease and there is an argument to if it’s a disease we need medication perhaps access to it for a lifetime, however, there are exceptions to that rule, and you don’t necessarily have to gain all your weight back when you come off medication. The gentle encouragement from the team at FORM made all the difference in the world, because I had less stress about my weight and the scale in general. I’ve only gained back about 20 pounds from the original 70 pounds I’ve lost before coming to FORM and have stayed in “onederland” largely due to their ongoing support and encouragement. My doctor there was so amazing in helping me understand that I was actually part of a small group nationally to only have gained back 15-20 pounds after losing medication access. She gave me regular encouragement until there was access to medication again which just happened this month after months and months of waiting. I also had to deal with a family emergency during this time so the recipes I got from my wonderful nutritionist and support from both my nutritionist and my physician enabled me to stick to a healthy workout, eating and mental health plan even during a very stressful time as I dealt with a family crisis and the anxiety of waiting for my medication to be approved again. The nutritionist, physician, and support team are stellar. I recommend this program highly and I’m quite sure I will be able to complete all of my weight release goals by working with them patiently and enthusiastically. They have a great team here you can do no wrong by joining and unlike other programs in which I had a high out-of-pocket fee, as long as I weigh regularly w the scale they provide, this program is covered by my insurance company. I’ve been working with FORM many months and I couldn’t applaud this team more. This is a genius program that understands the value of emotional health combined with solid nutritional tips to serve you over a lifetime. They also care great deal about you. You are more than just a number or a $ to them.
Response from Form HealthJan 23, 2024
Wow, thank you so much for taking the time to write this review. It's incredible to read your journey and hear about the success you've had and been able to maintain despite the many curveballs thrown your way. We are so lucky to be a part of your journey and we love to hear how impactful your Care Team has been to you. We wish you continued success at FORM (and beyond!).
MS
Mark S.
FORM Health program, second to none!
Can’t stop raving about the FORM Health program. My medical doctor and registered dietician are wonderful - helpful, inspiring, motivational, all done in a caring, non-judgmental way. The app is great, the resources helpful and the food photo log provides accountability. Plus the ability to chat with my team anytime I may need to. The Zoom offerings are engaging and educational, of great benefit. Dr. Maldonado’s “goal setting” presentation should be required viewing by everyone. This program is the real deal. Down 42 pounds in 2-1/2 months, have a ways to go, but this time my optimism for success is at an all-time high. Thank you FORM Health for leading me down this journey to a healthier lifestyle! Simply, the best…
Response from Form HealthJan 23, 2024
Thank you so much for taking the time to share your FORM experience. We agree that Dr. Maldonado is incredible and it's awesome to hear about the impact your team has had on you. We wish you all the best as you continue on your journey at FORM and beyond.
SM
Samantha M.
OFFERED TO SIGN UP FOR $99 AND THEN…
OFFERED TO SIGN UP FOR $99 AND THEN WHEN I WENT TO DO IT UPPED IT $199. IT IS A SCAM!
Response from Form HealthJan 24, 2024
Thank you for taking the time to share your concern. FORM did increase pricing earlier this year. We apologize for any frustration you’ve experienced as a result. Please email [email protected] and a member of our team will see how we can best assist you.
DI
Dierdre
3 MONTH WAIT TO SEE A DOCTOR
I filled out all the paperwork and paid the fees to find out you have to wait 2-3 months before you can even make an appointment with a doctor. Haven’t gotten to the point of even making an appointment so it could be even longer. Not a good system.
Response from Form HealthJan 18, 2024
We apologize for any frustration that you've experienced as a result of our longer than typical appointment wait times given high patient demand. Our team is working hard to get new patients matched with their FORM Doctor and Registered Dietitian as soon as possible. Please email [email protected] so a member of our team can see how we can best assist you.
UC
Unhappy C.
Terrible experience
Terrible experience. Paid $199 and am now totally unable to set an appointment or communicate with Form. I feel like they have taken my money and provided absolutely nothing in return.
I am extremely frustrated. The response to my review suggested that I email them to address my concerns. I have done that multiple times and received no response whatsoever. I am not sure what else to do. It is simply impossible to communicate with Form.
Response from Form HealthJan 16, 2024
Thank you for taking the time to share your concerns. We apologize for any frustration that you've experienced as a result of our longer than typical appointment wait times given high patient demand. Our team is working hard to get new patients matched with their FORM Doctor and Registered Dietitian. Please email [email protected] so a member of our team can see how we can best assist you and answer any questions you may have.
KP
Kayla P.
Good customer service
UPDATE: Form reached out and was able to get me scheduled quicker than previously mentioned. Customer service is quick and solved my problem.
Paid the $99 then get an email saying I’ll be seen by March. This should have been said up front if they’ve got a rise in customers. Will this impact me being able to get refills later? I just hate getting I to this program and being put on the back burner. I need help NOW.
Response from Form HealthJan 16, 2024
Thank you for taking the time to share your feedback. We apologize for any frustration that you've experienced as a result of our longer than typical appointment wait times given high patient demand. We're working hard to onboard each patient and connect them with their FORM Doctor and Registered Dietitian as quickly as possible. A member of our team will be in touch to answer any questions and to see how we can best assist you.