Forkfulmeals is listed under Takeaway.
Forkfulmeals (forkfulmeals.com) has 378 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Sunny B.
I love that. They actually allow me to leave a voicemail and they call me back. Tonight. I called at about 550 Miami time and I thought oh well, I'll just leave a message. Hopefully they'll call me back tomorrow. But nope not these customer service superheroes. I got callbacks from three of them!! Lol. When does that ever happen? Great company to work with really enjoy my high protein meals
Jigar P.
Ordered meals through a subscription plan. I called to cancel an order on 7/8, just 14 minutes after receiving the order-processing email, before the shipping label had even been created. I was told cancellation was possible. I called again on 7/9 and spoke with a rep named Anna, who confirmed the order was escalated and would be canceled with a refund processed. No case number was given either time. On 7/13, I got a text saying the order was being delivered — five days after being told it was canceled. I emailed customer service reiterating the cancellation before delivery; they shipped it anyway within minutes of my email. I was traveling with no one to receive the package, exactly as I'd explained to them twice. The food was delivered and sat outside unattended, guaranteed to spoil. When I followed up, customer service said they couldn't refund because the order had "already passed the cutoff" — but that's not what I was told on either call. If cancellation truly wasn't possible, I should have been told that immediately, not after the food was delivered and ruined. Had to file a dispute with my bank to get my money back. Be very careful trusting their phone reps — what they tell you and what actually happens don't match.
A C.
I have been using EatClean for a year. I’ve never had an issue until recently. I contacted the company and Mia was able to resolve the issue. I’ll continue to use this company.
Susan C.
Jean from Customer Service was very nice and tried to solve my issue.
William J.
Manager was very polite and professional. Hopefully the driver is the same.
Bridgette
Mia call back after I left a voice message because I was missing two meals from my first order. She expressed genuine concern and offered me a credit for my next order.
Jonathan G.
Very helpful and friendly
Douglas C.
Jade, your customer service representative, is a prime example of what excellence in customer service is. He is kind and caring about the customers needs. He listens very well and that makes all the difference to the customer.
