Jodie
I cannot log into my app and hit rest…
I cannot log into my app and hit rest password and the link never works. I am losing weight which is great but want to log into my app.
Response from hersJan 29, 2025
Hi Jodie, Thanks for getting in touch! I'm more than happy to help, but before I do I'll need to verify a few points of information first. With that being said, I kindly ask that you confirm a recent order number as well as your date of birth. You can find an order number locating any previous order confirmation emails from us. It will be an alphanumeric ID with upper and lowercase letters. Once I'm able to locate and confirm your account, I will be able to get things taken care of for you right away!

