Stephanie Z.
Beware
Beware. Expect HIDDEN charges and poor customer service. You deal with AI and it is difficult to reach a representative. They have strict no refund policies so beware of your subscriptions. You have a separate subscription for medications and monthly fees for who providers you never speak with. Go through your provider. Otherwise expect EXPENSIVE hidden charges. Use another business.
Response from hersAug 26, 2026
Hi Stephanie, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team