hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Not H.
Aug 30, 2026
No product for over 2 months
I have not received the product for over 2 months. When I message them, it’s always just AI general response. I don’t see any phone number to actually talk to a person. What kind of customer service is that? I want my money back.
Response from hersAug 31, 2026
Hello, Thank you for bringing this to our attention. We’re truly sorry to hear you had a frustrating experience. We would like the opportunity to make this right. We’ve followed up with you via email and we welcome you to reply back to the email you receive. We look forward to being in touch with you.
Jim G.
Aug 30, 2026
Was charged $149 as a membership fee…
Was charged $149 as a membership fee without getting product. It’s definitely a bait and switch scam. Only had to lose 10 lbs and they want a long term financial commitment. This is a huge rip off
Response from hersAug 31, 2026
Hi Jim, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
AMY M.
Aug 30, 2026
Poor service
Your response messages are computer printed. I have sent several messages stating it is not working... no personal responses. This month i should have been on 9mg... I was sent 4mg. I am trying to reach out to the company.... there is nowhere to call or send a message. I am not happy with this company!!!
Response from hersAug 31, 2026
Hi Amy, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Danielle W.
Aug 30, 2026
I was charged for a subscription after…
I was charged for a subscription after it was canceled and it is impossible to talk to a person rather than an AI bot.
Response from hersAug 31, 2026
Hi Danielle, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Nilu M.
Aug 30, 2026
Hidden fees
Hers failed to mention each time you fill a prescription and they provide a consultation there is an additional $99 fee + the cost of your prescription for someone to ask you two questions online. This is simply a money grab, nothing else.
Response from hersAug 31, 2026
Hi Nilu, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Terri H.
Aug 30, 2026
No value-add with monthly “membership”…
No value-add with monthly “membership” or tracking” app.
Response from hersAug 31, 2026
Hi Terri, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Trish M.
Aug 30, 2026
Do yourself a favor and don’t fall for…
Do yourself a favor and don’t fall for HERS Nonsense about the little white pill that helps you lose weight and keep it off. Instead of addressing the fact that these pills don’t work, all the while taking your money, they will tell you to cut calories, then cut more calories. They’ll tell you to exercise. Then exercise some more. In the meantime another month has gone by and another pile of money. The pills may well be a placebo for all I know. I’m not the first to complain. It’s one of the top complaints. Aren’t we all so tired of being taken advantage of? So again, do yourself a favor and go somewhere that has proven results. READ ABOUT THIS COMPANY.
Response from hersAug 31, 2026
Hey Trish, Thank you for bringing this to our attention. We’re truly sorry to hear you had a frustrating experience. We’ve followed up with you via email and we welcome you to reply back to the email you receive. We look forward to being in touch with you.
Tania P.
Aug 30, 2026
I’m losing a bit of weight
I’m losing a bit of weight. But the medication sure is expensive. I’d recommend HERS to friends.
Response from hersAug 31, 2026
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team

hersReviews of forhers.com

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About hers

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No product for over 2 months

Was charged $149 as a membership fee…

Poor service

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Hidden fees

No value-add with monthly “membership”…

Do yourself a favor and don’t fall for…

I’m losing a bit of weight