Kelly K.
Misleading advertising and mandatory “care” program. For shame!
Charging $199/month to converse with a chatbot and making it mandatory in order to have a prescription you’re already paying $150/month for is slimy and your advertising is misleading. I will be cancelling and getting my prescription elsewhere.
Response from hersOct 21, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team