hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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hers

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Mary O.
Aug 12, 2025
CANCEL SUBSCRIPTION
i have emailed you 4 times that i want to cancel. You ignore and now i have 3 months supply of your product . i have called my credit card company to decline charges effective today and will pull in an attorney . Your ignoring my feedback these past 2 months to cancel is considered fraud. You billed me 6.16.25 $1494.00 with alpha code 3RAHVKEN on American Express .
Response from hersAug 13, 2025
Hi Mary, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Deborah
Aug 12, 2025
Easy to work with
Easy to work with
Response from hersAug 13, 2025
Hi, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Crystal Taliefero T.
Aug 12, 2025
Hair is growin
Hair is growin
Response from hersAug 13, 2025
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Joy J.
Aug 12, 2025
Company does a great job communicating…
Company does a great job communicating and always replies to messages in a timely manner. As a patient and dedicated user of the product this is important to me.
Response from hersAug 13, 2025
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Theresa Trageser H.
Aug 12, 2025
Easy instructions
Easy instructions, knowledgeable staff, and helpful, friendly service when it's needed.
Response from hersAug 13, 2025
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Mary J.
Aug 12, 2025
Great customer service
I've contacted medical staff 2x and care team a couple times, and the responses are helpful and friendly.
Response from hersAug 13, 2025
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team
Stephanie W.
Aug 12, 2025
Not seeing results yet but sticking…
Not seeing results yet but sticking with the process
Response from hersAug 12, 2025
Hi Stephanie, Thanks so much for sharing your experience with us! We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon.
Dona
Aug 12, 2025
Praying for great results
Praying for great results
Response from hersAug 12, 2025
Hi Dona, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.

hersReviews of forhers.com

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Not seeing results yet but sticking…

Praying for great results