hersReviews of forhers.com

3.310,416 reviews
Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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hers

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About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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hers reviews

10,416 approved reviews, newest moderated first

Denise W.
Oct 19, 2025
Timely response and surgery
I took a break because of surgery. When I decided to start again I ordered from a different company that was cheaper but not nearly as responsive. Within a couple of weeks of nothing happening HERS offered me a discount that made HERS cheaper. I canceled my order with the other company which by that time still had not filled my order or even contacted me. I ordered from HERS and had everything set up within a week and received medication within 2. HERS timeliness in reaching out to me and getting me started was great. I am adjusting to medication much better this time around.
Response from hersOct 20, 2025
Hey, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Dawn G.
Oct 19, 2025
I’m really enjoying the meditation and…
I’m really enjoying the meditation and seeing good results
Response from hersOct 20, 2025
Hey, Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can! The Hims & Hers Team
Katherine W.
Oct 19, 2025
I would like to speak to a dr
I would like to speak to a dr. not an app. I am having a awful lot of hair shedding currently. Very scary. Please call asap
Response from hersOct 21, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Gloria G.
Oct 19, 2025
Really disappointed I have only lost 6…
Really disappointed I have only lost 6 pounds. I heard so many great things. That is way too much money for low results. Now, I have been having headaches which I could make myself deal with, but there is not much weight lost. Highly disappointed.
Response from hersOct 20, 2025
Hey, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Nicola
Oct 19, 2025
Acne cream works well. Questionable company
I think the product is good. My skin has definitely cleared up. I have a serious issue with a company that does not provide a regular receipt. It’s very shady.
Response from hersOct 19, 2025
Hey, We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Lisa C.
Oct 19, 2025
My hair is falling out
My hair is falling out , like never before I hate this product!!! I shouldn’t be losing Sooo much hair I want my money Back
Response from hersOct 20, 2025
Hi Lisa, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Roni S.
Oct 19, 2025
Very easy to contact someone for help
Very easy to contact someone for help. Step by step instructions are very helpful.
Response from hersOct 19, 2025
Hey, Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! The Hims & Hers Team
Amy H.
Oct 19, 2025
Great customer service
Great customer service. Always available to answer questions. The product is great. I'm losing weight and changing my eating habits
Response from hersOct 19, 2025
Hey, Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help! The Hims & Hers Team

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I’m really enjoying the meditation and…

I would like to speak to a dr

Really disappointed I have only lost 6…

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My hair is falling out

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