Jackie S.
Hers has sneaky business practices
Last year I canceled my subscription with Hers. I was getting Minoxidil from them every five month for $175. I had stopped using it for a few months for other health issues so I didn't need a refill. My biggest problem with them is that they do that sneaky thing that dishonest companies do, which is they refill subscriptions without any notice/reminder that a payment will be charged. I'm sure it's done so we don't have a chance to cancel. Somehow, my cancelation didn't take effect and they charged me again without warning. They confirmed by email this time, but I'm removing my bank info too. There are other providers of hair , weight loss, etc subscriptions. It shouldn't be difficult to find one who operates with integrity.
Response from hersJan 26, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team