hersReviews of forhers.com

I changed my mind regarding the product since I was billed for 6mo.(This was not clear at all so I cancelled.) Btw I had used Hers prior and didn't have any of these issues prior. Well I cancelled my subscription but was billed. Once I realized their error, I contacted Hers.com immediately. Instead I was told that I could not get a complete refund because it was already shipped. And I did not cancel my subscription correctly. (Once again it wasn't clear on their website how to cancel your subscription). I am still trying to get a full refund since I cancelled my subscription and it shipped. Normally a company would accept my request, issue a call tag for a return and credit your account, however Hers gives every excuse instead of practicing good customer service.

The care team is quick to answer questions. However, the prescription refill process may need some work. My prescription arrived December 23. I started that day. The instructions say to discard after 28 days. The last dose was on January 20. My prescription was supposed to refill on Feb 4. I received it yesterday February 13. I don't think it will work if I can't take the medication regularly. I paid for 6 months. But that is not what I am getting. I assumed it would come every month. My next refill is April 4. I'm not even sure im going to start back on it after missing then will have to miss it again before it arrives next time.

It has been a great experience and I have seen the results. Easy to follow plan and great quick responses when needed!

I’m 1 month in and no change. Hoping month 2 will bring some positive results.

I don’t know yet if I’m going to get the results I want.

I’m concerned about the recent controversy around your generic version not being FDA approved, for many reasons. It’s all over the news. Then Hims had to pull the copy cat pill form. Ugh! As for me, the second set of 3 bottles do not match the first set received. Why? I can’t help but worry whether the product might be inferior.

My experience with Hers has been excellent. The medical staff have been responsive in answering any questions and the medication is effective. I couldn’t be happier.

Concerned about the amount of hair I am shedding since I started taking hers. I read this happens to some, but I’ve been taking it for 3 weeks and it’s not stopped yet.