P.H.
Never received my order from August
Never received my order from August. A new order supposed to replace original order, still have not received 2nd order, Customer Care keeps telling me its being processed. I asked for a refund, but had no response. If I receive the replacement order, OR a refund timely, I will change this Review.
Response from hersSep 24, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

